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  1. #1
    Join Date
    Dec 2004
    Location
    Oregon
    Posts
    5
    Plugin Contributions
    0

    Default Incomplete Orders

    I recently upgraded to Zen Cart 1.3.7 on a new database. I imported all customers using mysql and orders from old database into new. When exsisting customers started ordering, the email conformation stopped coming and the orders are incomplete. I use paypal IPN to process payments, and I recieve full payment for all items. When I didn't recieve the email conformation, I went to the orders in the admin and it does not list the proper products purchased when compared to total amount. I have installed and reinstalled Paypal module, aswell as checking settings in paypal.

    I have done test orders using myown login I carried over from old database and using a customers username and password. I noticed in his user information that address is missing, and it looks like now all addresses from old data base for all customers before upgrade are missing. I updated this customers address on the customers update info page and noticed in the admin the users other information like date of birth, phone # and what not came back.

    When I processed a transaction, in final check out page all items requested are there but after coming back from paypal items are missing from order, yet order total is correct. I have been searching and haven't found anything. If anyone has any suggestions I would appreciate them.

    My Shop address is www.shopbowlercentral.com

  2. #2
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Incomplete Orders

    Upgrade to v1.3.7.1
    http://www.zen-cart.com/forum/showthread.php?t=69769

    Uninstall all PayPal ... Install both PayPal ... Uninstall the one you do not want ... Configure the one you want ...

    Now test a new order ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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