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  1. #1
    Join Date
    Aug 2007
    Posts
    6
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    Default Images won't upload

    Been uploading product images for years without any problems.
    Just starting inputting this seasons new products and I can't seem to upload any images.
    Click the "Browse" button next to "product image", find the image, click "Open"
    The source path and filename show but when I click "preview" the image does not show.
    There is no error message.
    I click update and the style code is shown on the website but there is no product image.
    I have checked if the image has been uploaded to the images folder and it has not.

    I have checked all permissions on the folders and they are correct. (images folder and sub-folders set to 777)

    I have checked disk space availability and there is lots of free space.

    Any help greatly appreciated, this is losing me orders now.

  2. #2
    Join Date
    Feb 2007
    Location
    West Texas
    Posts
    128
    Plugin Contributions
    1

    Default Re: Images won't upload

    I am experiencing image problems too, as of yesterday. I am wondering if it is a hosting issue?

    Please PM me your Host name and we can see if it is the same host. Maybe that will narrow it down if they are the same host. I have not had problems until yesterday.

    Shirley

  3. #3
    Join Date
    Feb 2007
    Location
    West Texas
    Posts
    128
    Plugin Contributions
    1

    Default Re: Images won't upload

    I found out that my problem was caused because I used a # in the file name. My issue is solved.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
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    6

    Default Re: Images won't upload

    Thanks for the update ...

    Always avoid the use of spaces, special characters and the like in filenames ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  5. #5
    Join Date
    Feb 2006
    Location
    Chicago
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    Default Re: Images won't upload

    Quote Originally Posted by tolefairy View Post
    I found out that my problem was caused because I used a # in the file name. My issue is solved.
    Just wondering how using a # in the filename can cause any problem at all
    Was it because of the ftp client used or its a php problem?
    Tutorials on Zen Cart
    http://tutorials.zen-cart.com/index.php
    ---------------
    advanced.programmer at gmail dot com
    In love with Zen Cart!!

  6. #6
    Join Date
    Feb 2007
    Location
    West Texas
    Posts
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    Default Re: Images won't upload

    Given those two choices, I would say it has to do with FTP, not php. It happens that I uploaded the same images (with # in the filename) to a totally different site on a totally different server and the other site kicked back errors. I re-uploaded and the second time they accepted the images. I guess they just don't like special characters in file names...........

  7. #7
    Join Date
    Aug 2007
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    Default Re: Images won't upload

    There are no #'s, spaces or other unusual characters in any of my file names.

  8. #8
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Images won't upload

    What is the setting in the Tools ... Server Info ... for:
    file_uploads

    Have you checked with your hosting site about upload issues?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

  9. #9
    Join Date
    Aug 2007
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    Default Re: Images won't upload

    Checked that - set to "on"

    I can manually ftp files onto the server so I don't see it being a hosting issue

  10. #10
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    6

    Default Re: Images won't upload

    If you manually load an image ... and type in its name on the add/edit Product ... does it show?
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

    Are you using the latest? Perhaps you've a problem that's fixed in the latest version: [Upgrade today!]
    Officially PayPal-Certified! Just click here

    Try our Zen Cart Recommended Services - Hosting, Payment and more ...
    Signup for our Announcements Forums to stay up to date on important changes and updates!

 

 
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