Need help with Virtual Merchant module

[mattfrand]

do you know if the merchant is accepting DCC? I know that VM is having issues with DCC and Amex cards right now

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Yes they do have it enabled.. I accidentally clicked it the other day to try a test transaction. I also did a test transaction without it being click and both AMEX types went through. The only place that it fails is on ZenCart and using the AMEX card.

[ThePatch]

do you know if the merchant is accepting DCC? I know that VM is having issues with DCC and Amex cards right now

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Yes they do have it enabled.. I accidentally clicked it the other day to try a test transaction. I also did a test transaction without it being click and both AMEX types went through. The only place that it fails is on ZenCart and using the AMEX card.

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Yea that's the deal, whenever they do DCC a pop up is supposed to come up letting them (the customer) decide whether to run the card in their home currency or USD. ZenCart won't really allow for this, personally I recommend disabling DCC and just charge everything in USD; but that's me.

I know a fix is going in this weekend that is supposed to take care of that issue. The reason I suggest is because if someone from a non-us issued bank tries to run you'll have the same error message.

[matt123]

Did virtual merchant fix the AMEX problem? Is there a fix? Still having problems on a clients site.

[ThePatch]

Did virtual merchant fix the AMEX problem? Is there a fix? Still having problems on a clients site.

They were supposed to and if you call they'll say they made the update but I don't know that any testing has actually been done. The best way to test would be to make a standard html form using their dev guide and try using their form to post an Amex transaction too. If that works then try not using their form . . . if it works then . . . hrm . . . we'd need to look at what kind of errors you're getting back in your log.

[jcb22]

My merchant account uses ViaKlix as the payment gateway...

How do I set up the viaklix module - where do I get the code and once I get it how do I implement it into my ZenCart...

Thank You!!

[jcb22]

okay - I'm confused... I went to the download section and found the module for viaklix and noticed the Last Update Nov 28, 2007 - from this thread it appears there have been fixes implemented after that date... !?!?

Can someone tell me where the newest download is?

[matt123]

JCB,

I went through some serious problems to get viaklix module working a few months ago. I don't know if it has been updated or fixed. It required modifying some files. If you look through my posts you should find some info. If you pm me with your email I'll send you my modified copy.

viaklix and virtualmerchant are both operated by Nova by my understanding. I believe they are phasing out viaklix. You can always ask them to switch you to virtual merchant.

[rtw819]

okay - I'm confused... I went to the download section and found the module for viaklix and noticed the Last Update Nov 28, 2007 - from this thread it appears there have been fixes implemented after that date... !?!?

Can someone tell me where the newest download is?

Hello JCB - there are two different interfaces to the now Elavon (formerly Nova) credit card payment gateway. The older interface (ViaKlix) is being phased out, from what I have heard. The ViaKlix2 enhanced payment gateway module I posted in the download section is, as far as I know, fully functional as-is and is being used in production on many sites, including my own. No updates have been required on the ViaKlix side of things.

Where I believe you may be getting confused is that the new interface (Virtual Merchant) is being discussed here as of recent, and the updates have been required due to functionality changes in the Virtual Merchant interface/product.

If you are truly signed up with ViaKlix, download the module here:
http://www.zen-cart.com/index.php?ma...roducts_id=806

Please read the enclosed documentation for setting the module up and let me know if you have any questions after the installation? Please be sure to specfiy the module version (ViaKLIX) so as to eliminate more confusion. :)

Hope this helps,

Todd