Need help with Virtual Merchant module

[ThePatch]

Working Great! Except when a Transaction is approved I get an ugly Approved : #####. It is messing up the layout of my theme. I found the chunk of code which displays it. I am pretty sucky when it comes to php.

Can someone tell me what I should remove to prevent this little green approval banner on top?

can you supply the code that you found?

[mattfrand]

On Virtual Merchant all credit cards work on orders except for American Express which returns the following error...

Credit Card Processing Error: UNKNOWN ERROR
There has been an error processing your credit card!
An internal error occured during the communication with the Payment Gateway! Please try it again later. If this error occurs again, please choose a different payment option and inform customer support of this error at [email protected] ! Thank You!
UNRECOGNIZED_RESPONSE

Any help is greatly appreciated!

Thanks,
Matt
##############################___
Matt Frandsen
Code Red Labs

[ThePatch]

On Virtual Merchant all credit cards work on orders except for American Express which returns the following error...

Credit Card Processing Error: UNKNOWN ERROR
There has been an error processing your credit card!
An internal error occured during the communication with the Payment Gateway! Please try it again later. If this error occurs again, please choose a different payment option and inform customer support of this error at [email protected] ! Thank You!
UNRECOGNIZED_RESPONSE

Any help is greatly appreciated!

Thanks,
Matt
##############################___
Matt Frandsen
Code Red Labs

do you know if the merchant is accepting DCC? I know that VM is having issues with DCC and Amex cards right now

[mattfrand]

do you know if the merchant is accepting DCC? I know that VM is having issues with DCC and Amex cards right now

----

Yes they do have it enabled.. I accidentally clicked it the other day to try a test transaction. I also did a test transaction without it being click and both AMEX types went through. The only place that it fails is on ZenCart and using the AMEX card.

[rtw819]

Working Great! Except when a Transaction is approved I get an ugly Approved : #####. It is messing up the layout of my theme. I found the chunk of code which displays it. I am pretty sucky when it comes to php.

Can someone tell me what I should remove to prevent this little green approval banner on top?

Hi Matt,

I'm using the Zen standard messageStack display to report important status information. While I wouldn't necessarily recommend disabling these as they do provide useful info, you can do so by commenting (add two slashes ie. // to the beginning of the line) for the following:

Lines 870, 878, 929, 997, 1000, 1002, 1024:
// $messageStack->add_session...

These line numbers correspond to VM code version 1.2 lines in
catalog/includes/modules/payment/virtualmerchant.php

Hope this helps,

Todd

[ThePatch]

do you know if the merchant is accepting DCC? I know that VM is having issues with DCC and Amex cards right now

----

Yes they do have it enabled.. I accidentally clicked it the other day to try a test transaction. I also did a test transaction without it being click and both AMEX types went through. The only place that it fails is on ZenCart and using the AMEX card.

----

Yea that's the deal, whenever they do DCC a pop up is supposed to come up letting them (the customer) decide whether to run the card in their home currency or USD. ZenCart won't really allow for this, personally I recommend disabling DCC and just charge everything in USD; but that's me.

I know a fix is going in this weekend that is supposed to take care of that issue. The reason I suggest is because if someone from a non-us issued bank tries to run you'll have the same error message.

[matt123]

Did virtual merchant fix the AMEX problem? Is there a fix? Still having problems on a clients site.

[ThePatch]

Did virtual merchant fix the AMEX problem? Is there a fix? Still having problems on a clients site.

They were supposed to and if you call they'll say they made the update but I don't know that any testing has actually been done. The best way to test would be to make a standard html form using their dev guide and try using their form to post an Amex transaction too. If that works then try not using their form . . . if it works then . . . hrm . . . we'd need to look at what kind of errors you're getting back in your log.

[jcb22]

My merchant account uses ViaKlix as the payment gateway...

How do I set up the viaklix module - where do I get the code and once I get it how do I implement it into my ZenCart...

Thank You!!

[jcb22]

okay - I'm confused... I went to the download section and found the module for viaklix and noticed the Last Update Nov 28, 2007 - from this thread it appears there have been fixes implemented after that date... !?!?

Can someone tell me where the newest download is?