A customer checked out with out pay?

[DrByte]

I don't understand how your product prices were set to 0.00. What's the price supposed to be ?

If freecharger is enabled, and the price was legitimately 0.00, then freecharger will be registered as the payment method.
If an order's final total is 0.00 due to discounts etc, and the freecharger module is disabled, Zen Cart will register payment as GV/Coupon.
If an order's final total is greater than zero, then payment must be collected, so the registered payment module will be used to collect funds.

So, I think the problem in this case is that your line-items are coming up as 0.00.

What currencies do you have enabled on your store? What are their exchange rates set to?
What taxes are configured? What are their rates, and what zones do they apply to?

[FG-Johan]

I don't understand how your product prices were set to 0.00. What's the price supposed to be ?

The product minimum price is from £12.35, but some how it's £0 on the confirm mail.
And he have not used any coupon code, and I have none giftcards activated.


-What currencies do you have enabled on your store?
I have only added GBP (only one I use), USD, EUR.

-What are their exchange rates set to?
GBP: 1.0
USD: 1.0
EUR: 0.78109998

But I dont use USD or EUR, so I dont know if they are any good for this conflict.

-What taxes are configured?
Well Taxable Goods Florida 7% is the only one added.
I have not added Tax on any products on the website.

And I have e-mailed the customer, but he has not replyed yet.

Thanks, Johan.

[DrByte]

it's £0 on the confirm mail.

Is it also £0 in your admin ?