Dear Mr 'Name'... How to change

[warstormer]

I did find some of the code you displayed in includes/modules/pages/create_account/header_php.php as in:

Line #724 : $email_text = sprintf(EMAIL_GREET_MR, $lastname);

[Chuckl]

Indeed , I was about to tell you to look in /includes/modules/pages/create_account/header_php.php.
That is where it lived prior to version 1.3

[warstormer]

But if that text is already there in includes/modules/pages/create account/header_php.php why does the email keep saying Dear Mr 'Name'?

[DrByte]

The salutation is determined based on the gender of the customer, which they selected when they created their account.

[warstormer]

Sorry, my bad for probably not explaining properly..... it's the actual 'Name' that's the problem, in that it is actually writing 'Name' instead of the actual customer's surname....

[DrByte]

Sorry, my bad for probably not explaining properly..... it's the actual 'Name' that's the problem, in that it is actually writing 'Name' instead of the actual customer's surname....

If you're using default Zen Cart code, then it should only ever display the actual surname from the logged-in-customer's information in the database and viewable from their My Account area.

If you've installed some sort of custom code to expand on the email/newsletter features, I suppose there could be an error in the custom coding to cause something else to show up.

[warstormer]

If you're using default Zen Cart code, then it should only ever display the actual surname from the logged-in-customer's information in the database and viewable from their My Account area.

If you've installed some sort of custom code to expand on the email/newsletter features, I suppose there could be an error in the custom coding to cause something else to show up.

I'm coming into this after the fact, but have been told that the template is probably by Template Monster. I've already practically given up trying to solve another problem (http://www.zen-cart.com/forum/showthread.php?t=74516) ... In this case files seem to be where they're supposed to be but frankly it's a mess...