Problems with Google Checkout

I was hoping someone might give me some insight as to why Google Checkout does not work for me.

When I go to confirm my order with Google Checkout it takes me back to the shopping cart instead of the Google site for processing.

The paypal module works fine as i am directed to the paypal site for payment options.

Any ideas would be appreciated

Mark

YOUR-TEMPLATE directory was located in the wrong location

Where does YOUR TEMPLATE need to go?

Currently, mine is in site/cart/includes/template/MY TEMPLATE

highstyleinc:

Where does YOUR TEMPLATE need to go?

Currently, mine is in site/cart/includes/template/MY TEMPLATE

If you don't have a custom template then substitute "classic" where the instructions say "YOUR_TEMPLATE". If you have a custom template, go to Tools->Template Selection on your Admin screen. The name under Template Directory is the name you substitute for YOUR_TEMPLATE in your GCO installation. Be sure to create the additional "templates" folder under YOUR_TEMPLATE.

chain_man:

If you don't have a custom template then substitute "classic" where the instructions say "YOUR_TEMPLATE". If you have a custom template, go to Tools->Template Selection on your Admin screen. The name under Template Directory is the name you substitute for YOUR_TEMPLATE in your GCO installation. Be sure to create the additional "templates" folder under YOUR_TEMPLATE.

Thanks for answering Doug. I think I asked the wrong question though. I am also having trouble getting customers from shopping cart page to google checkout page. Everything else seems to be ok. I think I may have the google checkout file in the wrong place. I do not have a custom template. I am using the 'classic' file included. Do I place the google checkout files there?

highstyleinc:

Thanks for answering Doug. I think I asked the wrong question though. I am also having trouble getting customers from shopping cart page to google checkout page. Everything else seems to be ok. I think I may have the google checkout file in the wrong place. I do not have a custom template. I am using the 'classic' file included. Do I place the google checkout files there?

Re-read the instructions. Wherever it says "YOUR_TEMPLATE" substitute "classic".

In this case your GCO template files will go into: includes/templates/classic/templates

You should find that when correctly installed, your problem will go away. Your customer should see a Google Checkout button on the Your Shopping Cart page whenever there are items in the cart. If they click the Google Checkout button, they will be redirected to the Google site.

If they select the regular checkout, they have missed the opportunity to use GCO.

chain_man:

Re-read the instructions. Wherever it says "YOUR_TEMPLATE" substitute "classic".

In this case your GCO template files will go into: includes/templates/classic/templates

You should find that when correctly installed, your problem will go away. Your customer should see a Google Checkout button on the Your Shopping Cart page whenever there are items in the cart. If they click the Google Checkout button, they will be redirected to the Google site.

If they select the regular checkout, they have missed the opportunity to use GCO.

Thanks! I now can stop banging my head against my desk :)

This is why I love open source!

Oh, how do you remove the regular checkout button through zen cart? I am sure it will confuse people.

I was having the same problem. Must have read this same info a dozen times in various threads and finally figured out where I was off track.

I was putting the GC template files in

includes/templates/classic/

They need to go in their own directory

includes/templates/classic/templates

...as was noted above... I was either overlooking it or misunderstanding.

Thank you chain_man for your response in the other thread directing me here.

Yup.. I am a stupid stupid man for thinking "I know its all in the right place." Listen to what he says.. if you don't see the google checkout button.. your template files are in the wrong pace.

Mark99:

I was hoping someone might give me some insight as to why Google Checkout does not work for me.

When I go to confirm my order with Google Checkout it takes me back to the shopping cart instead of the Google site for processing.

The paypal module works fine as i am directed to the paypal site for payment options.

Any ideas would be appreciated

Mark

I am having the exactly same problem. I currently have two templates downloaded, Apple Zen and Cherry Zen. I built my site with Apple Zen and google checkout works wonderfully with it. I decided to go with Cherry Zen and Google Checkout no longer works, the large gc button does not appear, only a bulleted option for gc and when clicked it just takes me back to the confirm order page.

Can someone please tell me what I'm missing? Everything else seems to transfer over just fine when I switch between the two templates.

One thing I have noticed is in admin/tools/template selection the two templates are both named Apple Zen when in reality one is Cherry Zen and shows up as such when selected. When the (real) Apple Zen template is chosen, under "Template name" it says Apple Zen and under "Template Directory" it says Apple Zen. Cherry Zen on the other hand has "Template name" as Apple Zen and "Template Directory" as Cherry Zen.

Did I maybe not download correctly?

Sorry, I know all the Zen's written above can be confusing.

As highstyleink asked, "how do you remove the regular checkout button through zen cart? I am sure it will confuse people".

How can we get rid of the below button located on the shopping cart page. I have already disabled the credit card checkout process. If you do hit the Go To Checkout button, then you get the below message and if you try to go to Step 3, you get a warning box saying:

"Errors have occurred during the processing of your form
Please make the following corrections:
*Please select a payment method for your order.."

How can I get rid of this option/button completely? If you have any questions, you can go to www.desertskyink.net. Please help!!! Thx much.

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.


http://desertskyink.net/includes/templates/template_default/buttons/english/button_checkout.gif

I installed Cherry Zen replacing the Classic Template (www.allclaveparts.com). I really do like this template!

Somehow, in the transition, I did something to disable Google Checkout. It worked perfectly prior to the conversion. But now, the Google Checkout Cart No longer appears, and while it is listed as a payment option, selecting it will only return you to the cart.

I tried copying the google checkout folder into the cherry_zen/templates file and the GCO option disappeared completely, so I returned it back to its prior state.

Do I have to start from scratch and reinstall GCO - reflecting the new Cherry_Zen template or (hopefully) is there something I am just overlooking?

Any suggestions/guidance would be greatly appreciated.

Wally

the Google Checkout Cart No longer appears

You have to copy googlecheckout templates(in mod zip file) into template
folder of every new template installed..

handkem:

As highstyleink asked, "how do you remove the regular checkout button through zen cart? I am sure it will confuse people".

How can we get rid of the below button located on the shopping cart page. I have already disabled the credit card checkout process. If you do hit the Go To Checkout button, then you get the below message and if you try to go to Step 3, you get a warning box saying:

"Errors have occurred during the processing of your form
Please make the following corrections:
*Please select a payment method for your order.."

How can I get rid of this option/button completely? If you have any questions, you can go to www.desertskyink.net. Please help!!! Thx much.

Sorry, we are not accepting payments from your region at this time.
Please contact us for alternate arrangements.


http://desertskyink.net/includes/templates/template_default/buttons/english/button_checkout.gif

I see on your site that you got the zencart checkout button removed. Can you please share how you did that? Thanks!

Sorry to dig up an old thread, but this is the only one I can find on the subject.

My question refers to the original OP's. That is, when I select the Google Checkout radio button at the final stage of checkout and click "Confirm Order"... I am directed back to The Shopping Cart page.

I have disabled the big blue GC button at the foot of the page as I didn't see the point when all payment options are chosen from the radio buttons. The big blue button does go to Google, but how do I get the Confirm Order button to go to GoogleCheckout page when the Google Checkout Radio Button has been selected?

limelites:

Sorry to dig up an old thread, but this is the only one I can find on the subject.

My question refers to the original OP's. That is, when I select the Google Checkout radio button at the final stage of checkout and click "Confirm Order"... I am directed back to The Shopping Cart page.

I have disabled the big blue GC button at the foot of the page as I didn't see the point when all payment options are chosen from the radio buttons. The big blue button does go to Google, but how do I get the Confirm Order button to go to GoogleCheckout page when the Google Checkout Radio Button has been selected?

I'm having this same issue. I've copied the gc tpl files into the templates folder of Cherry Zen. When I overwrite everything the option to use GC completely disappears.

But now when I try to finish the order, it kicks me back to the first shopping cart page??? Can anyone give some pointers where to change?

I too am trying to get Google Checkout to work as a payment option on the checkout_payment page.

I was able to get a radio button on the payment options section by modifying the template that would successfully take you to the confirmation page.

However at the confirmation page, when the customer clicks on the confirm button, they are sent back to the shopping cart instead of to Google Checkout.

I have been told that Google Checkout is set up to be a Checkout option and NOT a Payment option.

There is bound to be a way to make this work the way PayPal does as a payment option.

I realize this is a very old thread, but I am having the same problem, it just loops back to the shopping cart after confirming the order. I think that the template files are in the wrong place, but if I remove them from "default" and move them to the "classic" folder (which is the template being used), there's no option for google checkout at all....the radio button disappears, and there Ive never seen the big Google CheckOut button everyone has mentioned at all. I've tried every solution I've seen, and nothing works. Does anyone have any NEW ideas? Any help is appreciated.