The boxes are based on a calculation ... there is not a setting for actual number of boxes ... as there are no rules setup in Zen Cart to define boxes on a per product basis ...
The boxes are based on a calculation ... there is not a setting for actual number of boxes ... as there are no rules setup in Zen Cart to define boxes on a per product basis ...
Linda McGrath
If you have to think ... you haven't been zenned ...
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Is there a fix for this? We ship several products that vary in weight and packaging. For instance, we have one product that weighs 18 LB and is in its own "stand-alone" package. If the customer picks this package and another item that weighs 1 LB, Zen charges shipping based on 19LB. UPS however, charges for 1 18LB package and 1 1lb package. The difference is significant! is there any way we can work around this MAJOR issue for us?
Look at another shipping service that uses the total weight of multiple boxes going to the same address? (Fedex - at least they used to)
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