Tax display problem

[high2K]

Tax is being calculated and the amount displayed in the order total but the word 'Tax:' is not being displayed. So it's not obvious to the customer what this charge is for. Can you tell me where I've gone wrong?
I have checked all the language files and it all looks OK.

[RonnyO]

I have the same problem, have looked in all files I can think of containing the word tax, but can not find the problem.

[Ajeh]

Look in the Zone Definition Tax Rate and be sure that you have filled in the description ...

[michaelchankh]

Hi there,

I also have the same problem that my tax is not calculated even I have all the information setup under "Location/taxes". I even refer back to the book "e-Start your web store with Zen Cart

Please help, i am out of ideal what gone wrong.

Please, please

Thank you
Mike

[canopy]

Hi michaelchankh,

Further to what Ajeh mentioned.

I assume you want tax calculation to be shown at the Order Confirmation screen when a customer checks out. If that is the case, you can try these steps to narrow down the problem.

First make sure your product has a non-empty Tax Class field when you created the product.

Next, go to Configuration > My Store and set Display Prices with Tax to true and Sales Tax Display Status to 1.

Finally, at the Configuration > My Store screen, check that the Basis of Product Tax and Basis of Shipping Tax will trigger tax calculation for the customer according to your preferences.

[ALHO]

Hi

I was having the same problem but thought that it was related to the
'VAT-mod for european companies', apparently not.

Anyway Ajeh's solution seems to do the trick

But...

What about a multilingual shop??

I figured it was to take it's value from the file:
"includes\languages\english\modules\order_total\ot_tax.php"

define('MODULE_ORDER_TOTAL_TAX_TITLE', 'Tax');

[taliesin]

Making sure the description was not left blank fixed the problem for me! :)