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  1. #1
    Join Date
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    email error Email goes to customer but not to shop owner

    CC module installed. When order is confirmed, email is sent to and received by customer. However, the necesary email with the other 8 cc digits does not get sent to/received by the shop owner (that's me).

    Any idea what's wrong and how to fix it?

  2. #2
    Join Date
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    Default Re: Email goes to customer but not to shop owner

    Have you configured the email address for the CC middle-digits ?
    Do you get the order email?
    Are all other emails working ?

    https://www.zen-cart.com/tutorials/index.php?article=67
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Email goes to customer but not to shop owner

    E-mail address is set up for the split digits in the CC module.
    I did not get an order e-mail, either.
    Not sure what you mean by "all other emails". Only using one email for zencart correspondence until the kinks (like this one) are worked out.

    Customer received the registration email and order confirmation email.

  4. #4
    Join Date
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    Default Re: Email goes to customer but not to shop owner

    Other emails would include: contact-us, tell-a-friend, manually-sent emails from the admin, newsletters, order-status-updates from the admin, etc.

    Additionally, if you don't have it set to send you an admin copy of the order-confirmations, you won't get them. Admin->Configuration->Email Options



    Email troubleshooting FAQ: http://www.zen-cart.com/wiki/index.p...Email_Problems
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

 

 

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