Error message

[DeathByPixels]

I got this error when I went to the URL to start the installer:

Warning: main(includes/classes/boxes.php) [function.main]: failed to open stream: No such file or directory in /home/silverfi/public_html/test_area/zencart/zc_install/includes/application_top.php on line 41

Warning: main(includes/classes/boxes.php) [function.main]: failed to open stream: No such file or directory in /home/silverfi/public_html/test_area/zencart/zc_install/includes/application_top.php on line 41

Fatal error: main() [function.require]: Failed opening required 'includes/classes/boxes.php' (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/silverfi/public_html/test_area/zencart/zc_install/includes/application_top.php on line 41

This is my first time installing ZenCart and I've re-uploaded the files and CHMOD'ed them as per the instructions. So what's up with this?

[Kim]

What FTP client did you use?

[DeathByPixels]

I used Filezilla 3.0.1.

[Website Rob]

The error msg. is telling you that this file cannot be found.
includes/classes/boxes.php

Verify the file is there and if it is, delete it and reupload it. Sometimes a file gets missed in the uploading and/or it is uploaded but only partially.

[DeathByPixels]

I've done that but it is still there.

Looks like I'll have to delete the lot and try again.

[chancer]

You need to alter the ownership on that folder to include your server's web user. e.g. Apache2 on Debian uses www-data unless you've changed it. First, check what it is in your case, and your own username (I've called that you-user below). You can do this using ftp but if you have shell access, do this:
ls - ls /path/to/directory/name/

which will tell you the curent ownership and permissions on each file in that directory.

Change the whole directory ownership like this:

chown webuser:you-user -R /path/to/directory/name

or just the files which have the wrong ownership like this:

cd /path/to/directory/name

chown webuser:you-user file1 file2 file3 . . . filen

[dbltoe]

I've been doing this stuff a while and, now you've got me confused

You need to simply get a good, free ftp program and make sure it is set to overwrite existing files. It won't touch any settings in either configure.php as it does not contain either one. It won't overwrite any template files unless you have changed something in classic or default. AND.... since it's only the one file so far, just FTP that one file (did I mention set to overwrite?) and that error should disappear.
Filezilla may be fine for an initial install but, I think you'll find it is not a tool of choice for upgrades or additions to the cart. Search the forum for FTP and you'll find some suggestions for a freebie.

[gjh42]

Umm, last I heard, Filezilla was recommended by no less than DrByte...

[dbltoe]

If anyone finds my brain, please hold it till I get there!

Don't know what I was thinking on the Filezilla Knew better.

[chancer]

chmod changes what the user, the group, and the rest of the world can do. chown lets you make sure you have the correct user and group in the first place.

The php error message you are getting is a typical ownership challenge. It's saying to me that somehow you have uploaded files into that directory owned by the wrong user or by the wrong group or possibly both. The web user needs to be in there for a php script to work properly. For instance, if you've gone in there as admin or root and uploaded files, ownership on any *nix system will default to admin or root. But the Apache web server is not configured to serve files owned by admin or root.

I'm not sure if you can do this via ftp, you may need shell access to the server, but I'd try it in ftp first anyway. Just check that the file throwing up the faults is owned by the same user and group as files and scripts that are working.

By the way, this is also a typical sysadmin mistake. If you've had assistance from your web host, they may have changed something and forgotten to re-set ownership.