Results 1 to 2 of 2
  1. #1
    Join Date
    Sep 2007
    Posts
    67
    Plugin Contributions
    0

    Default Order Update Email

    I tried enabling the "Use MIME HTML When Sending Emails" at the Email Options and apparently when I tried to update the order status of a client, the email sent out is broke into 2 part inside the order update email:

    At the bottom of the page, it will shows the Order Update details and if I scroll down the email, I will see my logo and the same Order Update details. If I disable up the "Use MIME HTML" options, it will only shows the first portion.

    I would like to have the email send out using the MIME HTML only as it can shows up my store logo. Any idea how to change this?

  2. #2
    Join Date
    Nov 2006
    Location
    Papworth, Cambridgeshire, UK
    Posts
    731
    Plugin Contributions
    3

    Default Re: Order Update Email

    What you are describing is the format of a standard mime/alternative email.
    i.e. The same message is repeated with different 'encodings' or representations, with the implied that later alternatives are more faithful to the original document than earlier ones.

    What email client are you using to view the email? This can be caused by client settings, or by the sending server improperly setting it as mime/multipart rather than mime/alternative.
    You should view the message properties and or headers to see what has been set.

 

 

Similar Threads

  1. v154 Auto Send Email or Order Update Post Order
    By ShopVille in forum General Questions
    Replies: 3
    Last Post: 25 Sep 2015, 06:52 PM
  2. v151 New Order Email Admin Update order status missing?
    By wrickspam in forum Managing Customers and Orders
    Replies: 1
    Last Post: 7 May 2014, 09:46 PM
  3. Change Email Subject of Status Update Messages e.g. Order Update XXXX
    By apemusic in forum Managing Customers and Orders
    Replies: 4
    Last Post: 13 Oct 2010, 08:42 AM
  4. Order Update Email
    By brig in forum Templates, Stylesheets, Page Layout
    Replies: 2
    Last Post: 14 Sep 2008, 02:47 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg