Trouble with linkpoint

[deals_24]

Hello,

I have no clue what is going on because I am not a site builder and have very limited knowledge on figuring out problems with websites but the person who set up my ecommerce website told me to come here and ask for help.

He uploaded the PEM file and I went through the checkout process and on the third page after I click checkout I get a message saying the page cannot be displayed or it just goes blank.

Can someone please set up linkpoint for me asap because I have customers visiting my page as well as trying to buy products but They cannot checkout due to this problem. I would appreciate it so much.

AIM-dm05d
Yahoo-Wealth_asap


Thanks

[DrByte]

1. Linkpoint Setup Instructions:
https://www.zen-cart.com/tutorials/i...hp?article=298

2. Linkpoint Communications Testing Tool:
Grab the curltest.php script from this post, upload it to your server, and post here the URL where it can be accessed.
Try adding ?linkpoint=1 to the command line and see what it brings back.

[deals_24]

THanks for the quick post doc. Everything in step one has been done but as far as step two goes where is the public_HTML folder so I can upload the file?

[DrByte]

public_html
is same as
httpdocs
or
htdocs
etc

[deals_24]

Ok im in the CPanel and I added it and when I tested it, it said "good"
www.crazydealspot.com/curltest.php

I tried to checkout an item though and its still not working.

[DrByte]

Yes, it works fine for ports 80 and 443, but not on port 1129 which is required for Linkpoint.
http://www.crazydealspot.com/curltest.php?linkpoint=1

Tell your hosting company you need them to open port 1129 on their firewall so that you can talk to "https://secure.secure.linkpt.net:1129" in order to process credit cards.

If they won't, then you'll have to switch hosting companies to someone who "will" open that port.

[deals_24]

Ok, I do not know who the host is but I will contact the person who I bought the store from and let him know what you said.
Thanks

[deals_24]

Im back Doc. The person/company (storebuilders.uk) are taking forever to solve this problem, and i do not know who the host is or anything like that so is there anything I can do in the admin options or somewhere to open that port so I can be finished with setting up linkpoint because I have customers thats ready to buy but my payment module isnt set up

[Merlinpa1969]

there is no way around the port 1129 issue,
your host needs to open it or you will not be able to use linkpoint

[DrByte]

In the meantime, you could collect the credit cards manually using the offline CC module, and run them through the Linkpoint terminal manually:
https://www.zen-cart.com/tutorials/index.php?article=67

https://www.zen-cart.com/tutorials/i...hp?article=285

Then once you've got the port opened, you could re-enable the Linkpoint option and turn off the basic offline-credit-card option so that it does real live transactions automatically.