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  1. #11
    Join Date
    May 2005
    Location
    Bath, Somerset
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    1,053
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    3

    Default Re: Google Checkout orders not showing in admin?

    You should create an account in the sandbox, where testing doesn't take any money from any cards you used.

    Then you SHOULD TEST - you really don't want to hope it works, and then wonder why you get no sales!

    Absolute

  2. #12
    Join Date
    Aug 2006
    Location
    portlandish, oregon
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    799
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    Default Re: Google Checkout orders not showing in admin?

    that is true and I did make a sandbox account...just can't buy from myself. Everything is working except for the posting in admin...guess I'll go test it now!

  3. #13
    Join Date
    Aug 2006
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    portlandish, oregon
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    Default Re: Google Checkout orders not showing in admin?

    ok so orders are still going through fine, but NOT getting posted to admin. I set up the htaccess file you talked about with both the sandbox and checkout id's and keys...still no luck

  4. #14
    Join Date
    May 2005
    Location
    Bath, Somerset
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    3

    Default Re: Google Checkout orders not showing in admin?

    Do you get any email responses ftrom Google, or nothing at all?

    Absolute

  5. #15
    Join Date
    Aug 2006
    Location
    portlandish, oregon
    Posts
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    Default Re: Google Checkout orders not showing in admin?

    Yes, I have been getting email responses from Google all along

  6. #16
    Join Date
    May 2005
    Location
    Bath, Somerset
    Posts
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    Default Re: Google Checkout orders not showing in admin?

    And what do they say? Do they say that they were unable to send a response to your store?

    Can you check your log files, found in googlecheckout/logs/response_message.log to see what sort of response you are getting from google, if any?

    Absolute

  7. #17
    Join Date
    Aug 2006
    Location
    portlandish, oregon
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    799
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    0

    Default Re: Google Checkout orders not showing in admin?

    yes, I have gotten a few emails that say something to the effect of "order notification failing"....as far as the repsonse_error.log.... I had these errors

    Invalid Merchant Id/Key Pair (this was BEFORE i knew about the htaccess thing i'm sure...)
    Failed to Get Basic Authentication Headers
    Invalid or not supported Message

  8. #18
    Join Date
    May 2005
    Location
    Bath, Somerset
    Posts
    1,053
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    3

    Default Re: Google Checkout orders not showing in admin?

    The Order Fail Notificaton means that google is unable to post the data back to your server, which is why you don't get any orders appearing in the admin. Unlike with the standard store checkout, where the customer returns to the store order confirmation page, and this unusually triggers the order being submitted, the google system sends a request to your server, and this acts as the trigger.

    If google is unable to access your responsehandler.php file, this is more than likely because the .htaccess files are incorreclty setup. You can try accessing the folder, and using the user/pass you have setup in the admin, and see if you are able to get in.

    Absolute

  9. #19
    Join Date
    Aug 2006
    Location
    portlandish, oregon
    Posts
    799
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    0

    Default Re: Google Checkout orders not showing in admin?

    if i just try going to the responsehandler.php file in my browser, when i type in the google merchant id and key, i just get an error saying "invalid or not supported message"

  10. #20
    Join Date
    Aug 2006
    Location
    portlandish, oregon
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    Default Re: Google Checkout orders not showing in admin?

    Alright so I think it's finally working! I think it was due to my host not renewing my SSL certificate, so it was giving a pop-up warning any time you'd try to access an https page....(I paid for new SSL in September and they never actually did anything about it. Just took my money....argh!)

    The two orders I made in Sandbox with the callback url as non SSL are showing up in admin now, but the 3 that were actual orders from customers are not showing. I'm gonna check the callback url...
    Last edited by khopek; 21 Jan 2008 at 10:26 PM.

 

 
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