Where did my products go?

[bfwdesigns]

Is there something that I need to click on in the admin area to make the products show up? On the subcategories you can see for example there are 2 products in one category, but when you click on that you dont see any products besides the box that states "New Products for October" and "Featured Products"

You see this:
Home :: Boy Clothes :: Size 18 to 20

Filter Results by: Items starting with (this is a drop down)
Displaying 1 to 2 (of 2 products)

then the box for new products and featured products, but I dont see the products for the actual category???

Help!

[madmumbler]

Can you post a link to look at?

[tdslori]

http://4kidscloset.com/index.php?mai...ex&cPath=35_44 is where the trouble is. Above new products for October it simply states Displaying 1 to 6 of 6 products, but none showing

[Ajeh]

NOTE: your images are monsters of 400-800k ... you should eat up all your banned width in the next, 5 ... 4 ... 3 ... 2 ... 1 ... seconds ... *poof*

NOTE: you should also be using templates and overrides to avoid destroying your site on the next upgrade ...

NOTE: it is really hard to debug errors when the Classic Template appears to have been touched to see if this is code that you have altered or something with the template ...

Have you any add-ons?

[bfwdesigns]

No add ons, all I did was change the colors for the sideboxes and added a background to the stylesheet... no other changes have been made or any of the other files touched. It looks perfectly fine on my pc besides not seeing the products... any clue on how to fix it?

I don't understand if none of the files have been touched why we are having these issues... the stylesheet is the original one from css... nothing was changed besides the color and adding a background image.. help!

the url is http://www.4kidscloset.com

Wow, I see what you mean about the images.. there way to big..... that needs to be changed.

[Kim]

How did you add the products? Do you have products and subcategories mixed in the same top level category?

[madmumbler]

Kim makes a very good point. If you have products and subcategories "mixed" together it can cause problems.

If that's not your problem, then try reinstalling the default files (not a full installation, just install the files over the top of what you have) and see if that takes care of it.

But look at how you added products and categories. Problems can happen if you create products and categories and then start moving things around where they shouldn't be. If you have products in a category, you shouldn't also have subcategories with them. It should be subcategories or products, not both.

HTH

[bfwdesigns]

I have it like this:

I added the main category
then within that category I added the subcategory
then within the subcategory added the products....

what files do I not want to reinstall? Do I reinstall everything besides the configuration files? I dont want to lose anything...

Also, how do you see the site.... I see it fine, but some people see everything pushed up interferring with the header and such???

[madmumbler]

It looked okay to me in FireFox.

I mean don't do a full install from scratch -- use your FTP to reinstall all the "main" files but not configure, etc. in the cart (not admin side). Don't copy the install directory, admin, etc. I'm probably not explaining that very well but I'm not feeling good today. *LOL* You don't want to "reinstall" the site. You just want to copy over fresh files that haven't been altered so you can see if that "cures" your problem.

There's been times when I'm playing on a sandbox site and screw something up totally FUBAR and a "fresh" copy will usually fix whatever it is. *LOL* (But hey, that's what sandbox sites are for!)

AND -- that's ONLY if the problem is with a file and not something quirky going on with your database or admin settings.

BUT, you really need to get your classic files restored and then create a new template using the override system and use that for your custom template changes.

The other option is to create a whole new "test" site in a deeper directory (sandbox) and get it tweaked the way you want, then copy those files into your "working" store.

HTH,

[Ajeh]

Check and see if you have the file:
/includes/templates/template_default/common/tpl_tabular_display.php

Then check and see if you have the file:
/includes/templates/classic/common/tpl_tabular_display.php

If you have the one in classic rename it to:
/includes/templates/classic/common/tpl_tabular_display.php_
HIDE

does this fix it?

If you DO NOT have the one in classic ... rename the file:
/includes/templates/template_default/common/tpl_tabular_display.php

to be:
/includes/templates/template_default/common/tpl_tabular_display.php_HIDE

and reload this file from a clean copy of Zen Cart ... I am assuming you are using v1.3.7 ...

does it work?