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  1. #1
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    Default PayPal Express refunds - how to add item back to inventory

    I am only using PayPal Express to process payments. I have set up a "refunded" order status for any orders I refund.

    But I am not sure how the inventory is handled on a refund. Is the only way to restock a refunded item to delete the order?

    Lisa

  2. #2
    Join Date
    Jan 2004
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    Default Re: PayPal Express refunds - how to add item back to inventory

    Quote Originally Posted by binary View Post
    Is the only way to restock a refunded item to delete the order?
    In the current version of Zen Cart, you have two options: You can either delete the order or manually go to the product and increase its inventory count by the number of items to be put back in stock.
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  3. #3
    Join Date
    Jul 2007
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    Default Re: PayPal Express refunds - how to add item back to inventory

    Thank you! I am working with primarily one-of-a-kind items, so I think for me it makes the most sense to just delete the order after the refund has been processed.

    Lisa

 

 

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