Thread: email issues

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  1. #1
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    Default email issues

    I'm doing a test run basically trying everything out before I setup my real shop. I'm live as well, I setup my real email address in the admin settings but when I try to send an email to myself at a different address firstly the from part is still set to [email protected] even though I change it, it always reverts back to that. The emails do not get sent.

    I also tried with the gift certificates and the emails weren't sent either. What's the problem here, how can I fix this.:

  2. #2
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    Default Re: email issues

    Whre do you have this test run setup?

    Is it on a local WAMP or similar on your PC?
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  3. #3
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    Default Re: email issues

    Not sure what a local WAMP is but on my hosts server. I just made a subdomain and started from there. On the actual domain there's nothing in it. I was just wondering would that be the problem, do I need to purchase extra domain names for this to work. here is an example I have one site called cgexperience which is a joomla site I then created a subdomain called cgexperience.com/Zencarts and linked joomla to it. Do you think because it's a subdomain why it's not emailing, but then why isn't it applying the email change globally. God so many questions sigh

  4. #4
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    Default Re: email issues

    I just tried it on my real site and the same thing. Just won't send any emails.

  5. #5
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    Default Re: email issues

    What are the settings in admin > config > email >

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  6. #6
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    Default Re: email issues

    aha looks like this is where I stuffed up I went into the admin setting and changed it there but not in the config. Great thanks for pointing that out to me, I'll let you know how goes

  7. #7
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    Default Re: email issues

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  8. #8
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    Default Re: email issues

    My host is looking into it, I tried with php and says sent mail but my host is smtp and I tried with that and there was an error. I also tried with send mail even though it said it successfully sent mail I didn't receive it. Hows my luck another day wasted on petty things like emails when I cold of been filling my store with products.

  9. #9
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    Default Re: email issues

    Ok I got it the correct settings for me was PHP the first one in list. Now I hop the gift cert. will work

  10. #10
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    Default Re: email issues

    What I've discovered is if I use smtpauth in the mailbox it doesn't matter whether I enter my full email address or my servers smtp, it will work either way.

    If you use php then the same applies but if I any of the other settings then it won't work at all for me.

 

 
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