I have had my cart running fine for months, then my hosting company installed a SPAM CONTROL. Now, I AM receiving my MIDDLE CREDIT CARD number email which goes to a different email account than my regular email,
BUT, I am NOT receiving emails on the ORDERS, WELCOME NOTES, Nothing from CONTACT US generated on website, and I can't SEND EMAIL from the admin area to anyone. My CUSTOMERS are NOT receiving their emails either. These emails show up in EMAIL ARCHIVE under TOOLS, but I want to receive them as I did before so I know when I have new orders and to answer customer questions.
What can I tell my host on resolving this? They are listed as ZENCART CERTIFIED, yet they have not been able to resolve this. Does anyone have any tips. I know it has to do with this new SPAM CONTROL they installed as it started happening after this update. I was receiving tons of return mail emails so I reported this to them, and they stopped the RETURN MAIL emails, but now I am not receiving anything at all.
My host says they see the emails on the server, but they are not releasing to me if that makes sense. Please help! I need my cart to function and these emails are very important. Why do I get the CC emails, but nothing else?
Thank you for your help!



