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  1. #1
    Join Date
    Aug 2006
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    Default Download Product - out of stock

    *sigh* -- I believe that I have everything set correctly, but when I test putting the download product in my cart I get the message:

    Items marked *** are not in stock.

    My settings:
    Product:
    product is free: no
    product is virtual: no
    always free shipping: no
    quantity box shows: no
    quantity min: 1
    products quantity: 1

    Option name: download
    option value: pdf
    the file name shows a green dot
    /pub is 777

    Not sure what else to do...

  2. #2
    Join Date
    Aug 2005
    Location
    Arizona
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    9

    Default Re: Download Product - out of stock

    Try making products quantity: 100000
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  3. #3
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    Default Re: Download Product - out of stock

    Thanks for your reply. My understanding from reading other posts is that for download products the quantity doesn't decriment, and so the value should be 1.

    I did try setting it to 10000, and it still complains that the product is out of stock.

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: Download Product - out of stock

    Downloads do not track stock unless incorrectly setup ...

    1 Downloads are NOT Virtual Products ...
    Product is Virtual: No, Shipping Address Required

    2 Downloads are NOT Always Free Shipping ...
    Always Free Shipping: No, Normal Shipping Rules

    3 Downloads NEVER go to the checkout_shipping unless the product is setup incorrectly ...

    4 Downloads SHOULD be set to;
    Product Quantity: 1
    to avoid templating and layout issues on Sold Out products etc. that are based on products_quantity 0 ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

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  5. #5
    Join Date
    Sep 2003
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    Ohio
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    Default Re: Download Product - out of stock

    Make sure that the products_status is 1 or the green icon when looking at the Product in the Catalog/Product listing in the Admin ...

    Make sure that both the Catalog and Admin are, in fact, using the same database, username and server in the two configure.php files:
    /includes/configure.php
    /admin/includes/configure.php

    NOTE: do not post that private information here ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  6. #6
    Join Date
    Aug 2006
    Posts
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    Default Re: Download Product - out of stock

    Quote Originally Posted by Ajeh View Post
    Downloads do not track stock unless incorrectly setup ...

    1 Downloads are NOT Virtual Products ...
    Product is Virtual: No, Shipping Address Required

    2 Downloads are NOT Always Free Shipping ...
    Always Free Shipping: No, Normal Shipping Rules

    3 Downloads NEVER go to the checkout_shipping unless the product is setup incorrectly ...

    4 Downloads SHOULD be set to;
    Product Quantity: 1
    to avoid templating and layout issues on Sold Out products etc. that are based on products_quantity 0 ...
    So any ideas on where I should looking for the incorrect setup? The product is set up as you describe... so do you suspect the issue might be with the attribute settings? I guess I'm trying to figure out what would be wrong to make it even check for stock... Thanks.

  7. #7
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    Sep 2003
    Location
    Ohio
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    Default Re: Download Product - out of stock

    Perhaps an URL to one of your Download Products would give a clue ...
    Linda McGrath
    If you have to think ... you haven't been zenned ...

    Did YOU buy the Zen Cart Team a cup of coffee and a donut today? Just click here to support the Zen Cart Team!!

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  8. #8
    Join Date
    Aug 2006
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    Default Re: Download Product - out of stock


  9. #9
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    Default Re: Download Product - out of stock

    Quote Originally Posted by Terrill_Taylor View Post
    Any more thoughts on this one? I'm getting kind of desperate...

  10. #10
    Join Date
    Jan 2004
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    Default Re: Download Product - out of stock

    Do you have other downloads that work properly?
    What if you set up another one fresh?
    .

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