I have my store set up for downloadable goods, it's working fine, except I've had 2 people email me with this as their problem:

i click on download and i get a new page that has thousands of
text/symbols that dont make sense... it opens in a textedit window!

ahhhh what am i doing wrong?! lol...
Hi Kylie,

I have not been able to download the freebies from your store. I
would love to get your new pack, but need to wait... Anyway, I get
a bunch of html code, rather than a pop-up save to disc option. Do
you have any ideas what I may be doing wrong?

Sorry to bug you!

Amy :)
I have no idea what the problem is. I can download it fine, I have had probably 50 or so people buy/use the download, only 2 with the problem. Any idea what it could be?

And for future reference.. Where is my error log? I can't for th elife of me find it.... I'm having trouble with e-check payments as well.

Thanks :)