Shop functioning weird, please help

[kobra]

You might ask them if they changed from mysql ver 4.x to ver 5.x as their mail is not informative as to what they might have changed nor assuming any responsibility for something that functioned and now does not - assuming you have not altered anything

BTW might you have changed to this template around the same time?

[saman]

You might ask them if they changed from mysql ver 4.x to ver 5.x as their mail is not informative as to what they might have changed nor assuming any responsibility for something that functioned and now does not - assuming you have not altered anything

BTW might you have changed to this template around the same time?

Version: MySQL v4. its still the same

no absolutly not. btw is tax but other settings like html mail arent working for new members either.

I can pm you my admincp username pass. if you would like to

thanks again

[kobra]

I can pm you my admincp username pass.

Not necessary aas I believe tht you have these set as you say they are - - but something happened around 10/16 and only you and your host know what these might be

[saman]

i dont know what do do now, if I dont get this working in the upcoming days i think i will loose my job

[saman]

if this was a software issue, what could be wrong that its performing like this?

is it the php/ mysql?

[DrByte]

You said that when new customers register they don't get "the settings".
But can you see those customers in your Admin area?
When they're on the website, do they show up in the Admin->Tools->Whos-Online area?
Do the old customers show up there too?

It seems to me like you've got two separate databases, and somehow your new customers are seeing a different database for some reason, which as mentioned by someone earlier suggests that a database cluster is out of sync.

[saman]

You said that when new customers register they don't get "the settings".
But can you see those customers in your Admin area?
When they're on the website, do they show up in the Admin->Tools->Whos-Online area?
Do the old customers show up there too?

It seems to me like you've got two separate databases, and somehow your new customers are seeing a different database for some reason, which as mentioned by someone earlier suggests that a database cluster is out of sync.

Thanks for replying.

I do can see the customers in the admin area, they also show up in admin>> Tools>> whos online? and the old customers also showing up with the new ones.

Its really weird , its all working and perfoming. Its just the settings like sending html email and calculating cat is not apllied for the new users.

Could you please go to my shop and make a test account, put a product in the cart and go to step 2 - 3 of checking out. Is there any 19% vat calculated in there?