Try just the html and not the php
Code:
<!-- [Sales-n-Stats live help button] -->
<TABLE cellpadding="0" cellspacing="0" border="0"><TR><TD align="center">
<IMG style="display: none; cursor: pointer"
onclick="javascript:window.open('http://www.abcjewelrydepot.com/collector/openChat.php?tsh=default',
'_blank', 'status=yes,toolbar=no,menubar=no,location=no,widt h=500,height=400')"
border="0" id="snsOperatorButton"><SCRIPT>
var sns_location=(window.location.protocol == "https:")?
"https://www.abcjewelrydepot.com/collector" :
"http://www.abcjewelrydepot.com/collector";
var snsOperatorButton = document.getElementById('snsOperatorButton');
snsOperatorButton.src=sns_location+'/operatorButton.js.php?tsh=default';
snsOperatorButton.style.display = '';</SCRIPT><NOSCRIPT>
<A href="http://www.abcjewelrydepot.com/collector/leaveMessage.php?noscript=true&tsh=default" target="_blank">
<IMG border="0" src="http://www.abcjewelrydepot.com/collector/operatorButton.js.php?script=no&tsh=default"
style="cursor: pointer" alt="Powered by Sales-n-Stats">
</A></NOSCRIPT></TD></TR>
<TR><TD height=15 align="center" bgcolor="#426195">
<FONT size="1" face="Arial">
<A href="http://sales-n-stats.com"
style="text-decoration: none; color: #ffffff"
target="_blank"><B>Live help by SnS</B></A></FONT>
</TD></TR></TABLE>
<!-- [/Sales-n-Stats live help button] -->