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  1. #1
    Join Date
    Sep 2004
    Location
    Australia
    Posts
    347
    Plugin Contributions
    0

    Default Re: AustPost Improved

    Hi Rod and anyone who may know how I can fix my issue.

    I stuffed up my module recently by uploading newer ZC files into my admin folder. When I realised my stuff up I stopped the upload but by then some of my 1.3.7 files had been over written with the newst ZC version.

    So I noticed that my Aus Post module wasn't working correctly obviously because of my earler stuff up and I re uploaded the module. The entire site is working fine except for my Aus Post module. When trying to checkout this error message comes up: "ERROR:Unable to obtain a valid quote from the Australia Post Server.
    Please try again later, or contact the store owner if problems persist. Item girth outside valid ranges" so it isn't posible to complete checkout.

    But my girths are fine, all the items still have the correct measurements. And one bad bad thing is that when I go to the shipping modules in admin the Aus Post one doesn't show all the 'writing?' Like the boxes to enter handling costs are there but not the headings for them. If I just go to the shipping modules page in admin before entering the Aus Post mod to edit, it doesn't show all the shipping options like registered, air, insured air, express post, etc. But when I go to edit it it does.

    Any ideas where I can fix this. It's such a abad time of the year for this to happen, as usual. My site is http://easybeading.com.au

    Thank you.

  2. #2
    Join Date
    Jan 2007
    Location
    Australia
    Posts
    6,167
    Plugin Contributions
    7

    Default Re: AustPost Improved

    Quote Originally Posted by vivaraquel View Post
    Please try again later, or contact the store owner if problems persist. Item girth outside valid ranges" so it isn't posible to complete checkout.

    But my girths are fine,
    Hmmm, either you are mistaken, or the AP module has suddenly forgotten how to perform simple math functions.

    Which do you think is the most probable?

    I suggest you not worry about this at the moment though, you have far more serious problems to fix 1st.

    Quote Originally Posted by vivaraquel View Post

    all the items still have the correct measurements.
    For all I and the module knows, you may be selling elephants. Just because you use the correct measurments for these elephants doesn't mean that the girth is within the AustPost limitations.<smile>

    Quote Originally Posted by vivaraquel View Post

    And one bad bad thing is that when I go to the shipping modules in admin the Aus Post one doesn't show all the 'writing?' Like the boxes to enter handling costs are there but not the headings for them. If I just go to the shipping modules page in admin before entering the Aus Post mod to edit, it doesn't show all the shipping options like registered, air, insured air, express post, etc. But when I go to edit it it does.

    Any ideas where I can fix this. It's such a abad time of the year for this to happen, as usual. My site is http://easybeading.com.au

    Thank you.
    This is what you need to take care of before looking for 'girth' or other dimensional issues.

    What I would suggest is that you uninstall the Austpost module via the admin shipping options (don't worry, it won't delete any of your product data). Next, delete all of the files relating to the austpost module, then re-install it again,

    This is probably going to be a LOT quicker and easier than trying to figure out exaclty which files have been overwritten or uploaded to the wrong place.

    Before doing that though it may be wise to complete your aborted zencart update, because with only a partial update there is no telling what other hidden and unforeseen problems may occur.


    Cheers
    Rod

 

 

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