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  1. #1
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    Default Strange login problem IE7 only

    Anyone any ideas why a customer with an email addy in the format [email protected] can login to their store account using Firefox and IE6, but not IE7?

    In IE7, the message is "Sorry, there is no match for that email address and/or password."
    Development Manager @ JSWeb Ltd - suppliers of Applepay/Googlepay for Zencart
    20 years with Zencart !

  2. #2
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    Default Re: Strange login problem IE7 only

    Maybe it isn't the hyphen? I use my [email protected] all the time.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  3. #3
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    Default Re: Strange login problem IE7 only

    Thanks Kim - that reinforces my own opinion that it isn't the hyphen.

    Perhaps it's the multiple periods/full stops after the @?

    Whatever it is, it seems odd to me that it only happens in IE7, unless there is some specific setting in the browser that needs changing.
    Development Manager @ JSWeb Ltd - suppliers of Applepay/Googlepay for Zencart
    20 years with Zencart !

  4. #4
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    Default Re: Strange login problem IE7 only

    That would be the direction I would look.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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