Blank page when registering

[robsnowden]

Hi

Sorry but I have been out of town for a few days.

When you say it all worked fine with your second registration can I ask what happened wit the first registration? Did this work ok or did you get the white screen then please?

Cheers

Rob

[clydejones]

Hi

Sorry but I have been out of town for a few days.

When you say it all worked fine with your second registration can I ask what happened wit the first registration? Did this work ok or did you get the white screen then please?

Cheers

Rob

First registration: blank success screen, click back button and went to account information page..

Second registration: received success screen as expected.

[robsnowden]

hmm - there lies the issue. I did nothing in between your two tests.

Rob

[derek53]

Just to cover all bases ...

upload a clean copy of

includes/templates/template_default/tpl_create_account_success_default.php

I have the same problem, but i also get a message telling me the email address just inputed is already registered ( when it hasnt been )

Uploading a clean file hasnt made any difference

[modmuse]

I have the same problem, but i also get a message telling me the email address just inputed is already registered ( when it hasnt been )

Uploading a clean file hasnt made any difference

That is precisely what I am dealing with right now...

I uninstalled Zen Cart and reinstalled a whole new Zen Cart to see what was causing the problem.

The first thing I modified after installing a fresh copy of Zen Cart was the create_account.php file by taking out the line about birthday gifts, etc. That's when I started to see the blank page after hitting 'submit' to create a new account...also, the error message about email shows up too, like the post above me states.

I uploaded the original create_account.php file and still get a blank page. Yes, I tried to use the debugging tool, but honestly don't know where to find the /cache/debugging.log (whatever-you-call-it) file.

Anyone else able to resolve this same problem? Thanks in advance.

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My version is 1.3.8a
PHP: 5.2.9

[modmuse]

Ok...I wanted to revisit this thread and post the solution I found to the problem with a blank page after creating a new account...

Essentially, there was a blank space after the last ?> in my create_account.php file. It was something as simple as that! I deleted the space, uploaded my corrected create_account.php file to the server, and presto! No more blank page.

This tutorial helped me spot the issue: https://www.zen-cart.com/tutorials/index.php?article=87.

To modify the create_account.php file so that it doesn't include the address book/birthday gifts line in your client's welcome email, replace the original define block with the following:

define('EMAIL_TEXT', 'With your account, you can now take part in the <strong>various services</strong> we have to offer you. Some of these services include:' . "\n\n" . '<li><strong>Permanent Cart</strong> - Any products added to your online cart remain there until you remove them, or check them out.' . "\n\n" . '<li><strong>Order History</strong> - View your history of purchases that you have made with us.' . "\n\n" . '<li><strong>Products Reviews</strong> - Share your opinions on products with our other customers.' . "\n\n"); 

This new define block was posted by kobra here: http://www.zen-cart.com/forum/showth...create+account.

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Many thanks to the folks who maintain this forum. I've always found a wealth of knowledge here. Best wishes to everyone!