I went back in and removed the meter number and also changed "Show List Rates" to true (trying different settings here) still nothing - getting the not connecting. Like I said it did work. As a matter of fact in doing my search in the forum for others with issues, I noted an old post of mine for this very account where I had an issue with FedEx charging much higher than the quoted rate due to package sizing - So I know it was working. It is not working on either site version which of course has two different version of the FedEx module.

I'm at a loss - the customer didn't realize that FedEx was not working until I discovered it, so I have no idea when it broke or why -

Ruth