Customer Credit Card Order not showing

[kuroi]

You don't say whether the customer is receiving a the confirmation email from Worldpay or from Zen Cart. If they're only getting it from Worldpay that suggests that they are executing the transaction without problem, but Zen Cart is not receiving or able to execute the response from Worldpay.

However, as I'm not familiar with Worldpay, let alone your installation of it, I'm afraid I can't offer more specific advice.

[nickymcn]

Hi
The customer is receiving the confirmation from Zen Cart in an email from the Zen Cart admin but the order is not showing in the Zen Cart Admin section under orders so I am unable to process what has been ordered. Is this a World Pay problem or a Zen Cart problem have I missed something in the Zen Cart Admin Section.

Thanks for your help.

[Merlinpa1969]

this sounds silly but I have done it

make sure that your catalog and your admin are looking at the same database

[Kim]

World Pay problem

Might want to have a look at the other threads about WorldPay.