Not Creating Invoices

[KarstensMommy]

Hi there! It seems that some of my customers do not get redirected and an order is never processed for them after they go through paypal. (Maybe when they use the "Use a Credit Card" option in paypal instead of their paypal account - this was the payment method with one customer I was able to get ahold of) It's not with all customers just a few..anyone know a common problem that causes this or a way to fix it?

Here are my settings for Paypal IPN:

Business ID
(correct email)

PDT Token (Payment Data Transfer)
*

Transaction Currency
Only USD

Payment Zone
--none--

Set Pending Notification Status
Pending [1]

Set Order Status
Processing [2]

Set Refund Order Status
Pending [1]

Sort order of display.
0

Page Style
Primary

Mode for PayPal web services

Default:
www.paypal.com/cgi-bin/webscr
or
www.paypal.com/us/cgi-bin/webscr
or for the UK,
www.paypal.com/uk/cgi-bin/webscr
www.paypal.com/cgi-bin/webscr

Debug Mode
Off

Paypal IPN is turned on and redirecting correctly on paypal's end too..

Thanks!

[KarstensMommy]

Oh also, there seems to be some sort of a delay in processing as well with some orders. I just got an invoice for an order that went through an hour ago..my store JUST processed it but it went through paypal an hour ago..

[DrByte]

Oh also, there seems to be some sort of a delay in processing as well with some orders. I just got an invoice for an order that went through an hour ago..my store JUST processed it but it went through paypal an hour ago..

That would be a problem on PayPal's end.

[DrByte]

Hi there! It seems that some of my customers do not get redirected and an order is never processed for them after they go through paypal. (Maybe when they use the "Use a Credit Card" option in paypal instead of their paypal account - this was the payment method with one customer I was able to get ahold of) It's not with all customers just a few..anyone know a common problem that causes this or a way to fix it?

When using the PayPal IPN module (which is PayPal's Website Payments Standard), if your customer doesn't have a PayPal account, they'll be prompted whether or not to create one. Until they make a selection, your store will not be notified of the payment.
It's PayPal's way of getting more business. If you don't like it, complain to them.
Or use the Express Checkout module instead, which doesn't have this limitation.