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  1. #1
    Join Date
    Aug 2005
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    Default IE7 Woes Please Help with Log in Problems

    Found out today that people that are using IE7 are not able to log in. Everything seemed to be working fine before. I have not edited files in some time.

    Here's the issue that my customers are facing: (I have been able to replicate)

    Website: http://www.coastalpond.com

    They go to the website, click Log In. (After they have created an account)
    They enter their email address and password.
    When they hit Login it sends them to the "home" page (like normal) but it doesnt login them in. The ZenID is in the URL bar, but it just doesnt seem to let them log in. Still shows Log In | My Account | Shopping Cart

    Firefox works just fine. Is there a funky setting or permission that got changed somewhere that would cause this? I have tried this on my other site but they work fine and are on different servers.

    If you need more details please let me know.

  2. #2
    Join Date
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    Default Re: IE7 Woes Please Help with Log in Problems

    Anyone????

  3. #3
    Join Date
    May 2006
    Location
    QLD Australia
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    Default Re: IE7 Woes Please Help with Log in Problems

    The only thing that I can think of is have they got the browser to accept cookies, I don't think it works if they're turned off. I hope that helps,

    Joe

  4. #4
    Join Date
    Aug 2005
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    Default Re: IE7 Woes Please Help with Log in Problems

    I can get it to work on Firefox but not on IE7 or Safari. I need it to work on everything. Is it something to do with the way cookies are handled in the session.php file?

  5. #5
    Join Date
    Jun 2003
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    Default Re: IE7 Woes Please Help with Log in Problems

    What are your settings in Admin> Configuration> Sessions?
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  6. #6
    Join Date
    Aug 2005
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    Default Re: IE7 Woes Please Help with Log in Problems

    Session Directory /home/coastalp/public_html/shop/cache
    Cookie Domain True
    Force Cookie Use False
    Check SSL Session ID False
    Check User Agent False
    Check IP Address False
    Prevent Spider Sessions True
    Recreate Session True
    IP to Host Conversion Status true

  7. #7
    Join Date
    Jun 2003
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    Default Re: IE7 Woes Please Help with Log in Problems

    Try turning off the
    IP to Host Conversion Status true
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

  8. #8
    Join Date
    Aug 2005
    Posts
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    Default Re: IE7 Woes Please Help with Log in Problems

    Alleluia Amen!!

    Thank you Kim!

  9. #9
    Join Date
    Jun 2003
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    Default Re: IE7 Woes Please Help with Log in Problems

    Don't forget the coffee fund.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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