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  1. #1
    Join Date
    Oct 2007
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    18
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    I gave the IP address for my site and this was their response :

    "Thank you for the update.

    The IP address, which you have provided is the one of our shared server, where your account resides, while I was asking you for your IP address, from which you are going to connect on port 30000.

    I am looking forward for your reply.
    "



    Which IP address should I give them?

  2. #2
    Join Date
    Mar 2004
    Posts
    16,042
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    5

    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    tell them to get their heads out of their @$$e$ and open the damn port so you can use canada post,

    Its just like linkpoint its a dedicated port required for api
    Zen cart PCI compliant Hosting

  3. #3
    Join Date
    Oct 2007
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    I just received this from Siteground.com :

    "We can easily open port 30000 for incoming connections from your IP address, but opening ports for outbound connections is not supported on our shared servers, due to security reasons. Thus, we are afraid that your module will not be able to function properly with allowing only the incoming connections from your IP. We are sorry.

    If you need any further assistance, please, do not hesitate to contact us again."


    So I'm pretty much screwed, I spent 6 months on the site and now I'm not able to use the Canada Post shipping module. Any suggestions?

  4. #4
    Join Date
    Mar 2004
    Posts
    16,042
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    Zen cart PCI compliant Hosting

  5. #5
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    That nifty link at the top of your screen for Hosting goes to our Zen Cart Certified Hosting sites who know how to set up their servers properly for e-commerce solutions, php and MySQL ...
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  6. #6
    Join Date
    Oct 2007
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    Thanks :) I'm actually speaking with someone on the live chat at Bluehost, I asked them about opening port 30000 and they can do it if I get a dedicated server for an extra $30.00 a year. I'm probably going to go with them, is there an easy way for me to get my shop up with the new host without having to re-do it, I've spent 6 months on it, I do have a backup of my entire store. Does anyone know if there's a site I should switch to besides Bluehost? Thanks :)

  7. #7
    Join Date
    Oct 2007
    Posts
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    I just spoke with someone at Host Monster and they offer the same as Bluehost, I just have to decide which one to switch to, anyone using either of these hosts? :)

  8. #8
    Join Date
    Jun 2003
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    Default Re: 110 Connection timed out - Canada post module with Siteground.com

    Please make any specific hosting recommendations via PM. Thanks.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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