Problems with Downloads....

[Rasyr]

I just installed Zen Cart on my server for the company I work for.

I put in a couple of test products and tried a PDF download. It worked and I was able to download the file.

A while later, I did several things including the following:

1) Moved the download file outside of the root (I have changed this back since then)
2) Changed templates
3) Setup Paypal IPN

Downloads are not working now. That attached image shows that error that I get when I try to download files.

I am on an IIS 6 server.

I have streaming marked as true, and redirect marked as false. and I have been trying to sort through all of the different download thread, but none of the suggestions seem to have worked for me.

I don't know what to try next. Any suggestions would be appreciated.

[Rasyr]

Additional Note:

I tried zipping the PDFs and then uploading them, and changing the Options/Attribute stuff to use the ZIPs instead of the plain PDFs.

Now, it will download them, but says that it is an invalid file when I try to open it, even though it shows the right file size when I check the properties.

[DrByte]

Does the updated file in this thread help?
http://www.zen-cart.com/forum/showth...190#post439190

[Rasyr]

Nope --goes from downloading a corrupt zip file to saying that the file cannot be read, kinda like in the image in my first post.

[DrByte]

Yet, you said it used to work before you made a number of changes ... ?

[Rasyr]

I tried it once, right after I first setup the cart (and figured out how to add downloadable files). And it worked.

Then I changed the template (from the default to the glossy_black).
Then I added Paypal IPN

I also made a downloads directory outside of my web root and put the files there (but cannot remember if I did this BEFORE or AFTER I tested the first download). I just figured out a problem that I had been having with the directory being outside my wwwroot folder, so I have it outside there again.

But in its original directory or the one I created. It seems that installing the Paypal IPN or the template may have been what caused it to break.

[misty]

1. What happens when you revert back to Classic template?
2. download folder is named just that..not downloads.
3. download folder must contain htaccess file
4. download folder must be situated in zencart install i.e.
where you can see index.php file
5. Zencart does not like zip files that contain hyphens,underscores or capitals

[Rasyr]

1. What happens when you revert back to Classic template?

I reverted back, and no changes.
I reverted back and removed Paypal IPN and no changes

2. download folder is named just that..not downloads.

folder is named download, not downloads. Attribute Manager gives me the little green dot (first time I tried to move it outside the wwwroot folder, I missed a spot in the admin configure.php where I had to change the directory path, so things never got the green dot, so put it back -- got it back outsite wwwroot and have the green dot now).

3. download folder must contain htaccess file
4. download folder must be situated in zencart install i.e.
where you can see index.php file

I tried it in the original location. I also currently have moved it to outside the wwwroot folder as explained in this FAQ item -- https://www.zen-cart.com/tutorials/i...hp?article=280

I am on an IIS server, so I would really prefer to have it located outside my root...

Now, I didn't have the .htaccess file or the index.php file in the folder outside of my wwwroot, so I just added them, and no luck with that either.

I have also tried deleting the download folder from the zen cart folder as well. Still no changes in how it it acting.

5. Zencart does not like zip files that contain hyphens,underscores or capitals

So far, my test files have all been named
ea1.pdf
ea2.pdf
ea3.pdf

and/or

ea1.zip
ea2.zip
ea3.zip

And all files have been under 2 MB in size (I have some that will be closer to to 30MB when I am done, but am using small files for testing at the moment).

Also, I have the cart installed on a sub-domain. so the URL is shop.xxxxxxx.com

IIS has that sub-domain located in a folder inside my wwwroot folder.

so that the path to the cart is D:/Domains/xxxxxxxxxx.com/wwwroot/shop/

I currently have the download folder located at
D:/Domains/xxxxxxxxxx.com/download

[misty]

Have never successfully achieved download option in zencart,
where download folder is offsite or away from zencart install.
So am afraid cannot help you further myself..hopefully
Ajeh/Dr Byte,zencart devs, can...

[Rasyr]

Hey, I can put the folder back in place and we can try to make it work there. :)

It only takes a few seconds to put it all back.. hehe