Problems with Downloads....

[misty]

You have checked green light/s via download manager?
Your download folder has necessary .htaccess file?
Both your config files are correctly configured?
If all these are correct, then as mentioned before,
advice required from zencart dev i.e. ajeh, as she
wrote download module..
Have a feeling that htaccess file and permissions maybe
set on zencart install, but again, ajeh can verify this..

[Rasyr]

You have checked green light/s via download manager?

Yes, green lights all the way.

Your download folder has necessary .htaccess file?

Yes.

Both your config files are correctly configured?

Yes.

If all these are correct, then as mentioned before,
advice required from zencart dev i.e. ajeh, as she
wrote download module..
Have a feeling that htaccess file and permissions maybe
set on zencart install, but again, ajeh can verify this..

With the old header_php.php file in place, it will get between 83% and 99% downloaded and then stop, and then give the error message in my first post.

With the new file, that DrByte suggested I install, it immediately gives that error message (the second image I posted).

My boss would really like it if I could get this working for us before next week.

[misty]

My boss would really like it if I could get this working for us before next week.

Have sent ajeh PM, requesting quick look at this thread
when she has a spare moment..she is very busy lady

[Rasyr]

thanks!!

[Rasyr]

I am all fixed!!

I had forgotten that while I had been working on setting this up, I had made a few other changes within some of the configuration settings...

I have used Zen Cart before (on a linux server) and had enabled gzip compression, and it never really made any difference that I could see.

So, while going through and making normal setting changes, I enabled the gzip compression on this installation as well. Figured it couldn't hurt.

Silly me.....

I was going to try an turning downloads off and then on, when I hit the wrong menu option and went to the gzip compression screen. I figured that since some of the files I was testing were zip files, that perhaps it was interfering with the winzip archive somehow. So I turned it back off....

And bing bang boom!!!!! My downloads work again! I also just shifted my download directory to outside my wwwroot folder (again - no htaccess or index.php file) and it still works without a hitch!!

So, here is a tip for folks on Windows servers.. Leave GZIP Compression off!!!

And a request -- the next time that Zen Cart is updated, please at a note to the GZip compression screen telling folks that it may cause problems on Windows servers!!

[misty]

(again - no htaccess or index.php file)

So your new offsite download directory is protected?
Otherwise it could be accessed directly via browser..
Great news to hear you appear to have sorted problem/s

[DrByte]

Glad you got it sorted out!


FYI - when the download folder is moved outside the webroot, there is no benefit in using the .htaccess file in the download folder.
Also, Windows servers often don't like .htaccess files anyway.

There are some tweaks to gzip stuff in the next version. Thanks for sharing the feedback.

[Rasyr]

So your new offsite download directory is protected?
Otherwise it could be accessed directly via browser..
Great news to hear you appear to have sorted problem/s

The download directory is on the same level as my wwwroot directory.

I have a number of different folders on that level -- none of them are accessible to the internet via browser. Only the wwwroot folder and those within it can be accessed via a browser.

Moving it outside of my wwwroot directory is one of the best methods for protecting it so that it cannot be accessed.