Urgent!!!!!!!! - Customers not getting create account emails

[wmorris]

Customers are not recieving Email when I add them as new customers with password that have entered for them. I am the only got the email. instead of them. can someone tell me why it does that?

[wmorris]

Customers aren't getting emails from the admin area. can some help me on this? I have about 10 customers.

[nomadrw]

check your setting for your e-mails.
goto
admin>Configurations>e-Mail Options.
find Send E-mails and make sure its true
make sure you have the right settings for E-Mail Transport Method.

there could be a couple of other settings that you might have to turn on, so take a look at the rest of them

good luck
nomad

[wmorris]

check your setting for your e-mails.
goto
admin>Configurations>e-Mail Options.
find Send E-mails and make sure its true
make sure you have the right settings for E-Mail Transport Method.

there could be a couple of other settings that you might have to turn on, so take a look at the rest of them

good luck
nomad

there are 5 different E-Mail Transport Method. there are:

PHP
SMTPAUTH
sendmail
sendmail-f
Qmail

I don't know which one to use

[SirBuck]

a couple possiblilities. One could be that they are filtered out and they don't check that folder.

Example.. Yahoo moves a lot of mail it doesn't recognize to the Bulk folder..

Other mail programs are like this as well

[Kim]

Please don't continue to repost similar problems in multiple places.

For your email - ask your host which method you should be using.

[wmorris]

I have talked to my Web Server they said its not there end. here is the settings of my Email Opitions:


E-Mail Transport Method PHP
E-Mail Linefeeds LF
Use MIME HTML When Sending Emails true
Send E-Mails true
Verify E-Mail Addresses Through DNS false
Email Archiving Active? false
E-Mail Friendly-Errors false
Email Address (Displayed to Contact you) [email protected]
Email Address (sent FROM) [email protected]
Emails must send from known domain? No
Email Admin Format? HTML
Send Copy of Order Confirmation Emails To [email protected]
Send Copy of Create Account Emails To - Status 1
Send Copy of Create Account Emails To [email protected]
Send Copy of Tell a Friend Emails To - Status 0
Send Copy of Tell a Friend Emails To [email protected]
Send Copy of Customer GV Send Emails To - Status 0
Send Copy of Customer GV Send Emails To [email protected]
Send Copy of Admin GV Mail Emails To - Status 0
Send Copy of Customer Admin GV Mail Emails To [email protected]
Send Copy of Admin Discount Coupon Mail Emails To - Status 0
Send Copy of Customer Admin Discount Coupon Mail Emails To [email protected]
Send Copy of Admin Orders Status Emails To - Status 0
Send Copy of Admin Orders Status Emails To [email protected]
Send Notice of Pending Reviews Emails To - Status 0
Send Notice of Pending Reviews Emails To [email protected]
Set "Contact Us" Email Dropdown List
Allow Guest To Tell A Friend true
Contact Us - Show Store Name and Address 1
Send Low Stock Emails 0
Send Low Stock Emails To [email protected]
Display "Newsletter Unsubscribe" Link? true
Audience-Select Count Display true
SMTP Email Account Mailbox
SMTP Email Account Password
SMTP Email Mail Host
SMTP Email Mail Server Port 25
Convert currencies for Text emails £,£:€,€

Can someone help me on this.

[DrByte]

http://www.zen-cart.com/wiki/index.p...Email_Problems

[wmorris]

You know what I have send them the same email that was sent from directly using my regular Windows Mail program they get it just fine. I may have to go back using osCommerce. because there is no way you can do backup without going to your mySQL itself but with osCommerce you can.

[DrByte]

Well, if your host walks on water and can do no wrong, and you've done everything suggested in the FAQs referenced, then ... I guess you have no options other than what you suggested.

Once Zen Cart passes the email to your email server, it's up to the email server to do the delivery. Zen Cart offers several options for the various kinds of email servers commonly in use. You need to find the right one suitable for your particular server.

As for database backups, there's a backup contribution in the downloads area, making backups quick and easy for most hosting server configurations ... and it's a whole lot faster than the other one you mentioned.

I hope you find satisfaction with your choice.