OK, my provider (Accuwebhosting), who has in the past been pretty helpful, is either playing dumb, or is dumb. I am hoping for the first, or at least that maybe I have happened to pick up a dumb tech. Anyway they say:

"Upon looking the errors, it seems that you have placed the files in wrong path. Hence, Kindly review the script as per the software manual and place the file exactly where it is required. "

Well Duh! Can you tell me just what I need to tell them to do--what should the include_path be changed to? Or anything that you can tell me that I can use to get them to try to fix this? I found another post with a very similar problem where you said the following:

"(include_path='\') is an odd setting for include_path. Usually it would also contain a single period and a separator such as a semicolon or colon so that paths can be built relative from the current location. You might ask your host if they've made any changes in that PHP setting and if they'll allow you to override that for your own use."

Does that mean that my path should say (include_path='\.:')?

Or should I just send them the above quote with (include_path='\') changed to (include_path='c:\php\')?

thanks
Anne Johnson