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  1. #1
    Join Date
    Nov 2007
    Location
    derbyshire
    Posts
    14
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    0

    Default Re: Customers address blank

    Hi
    Yes when you go to admin the addresses are there when you click on customer edit.
    But there is no address on the invoices or when you go through checkout.
    The only place I can find a customers address is in admin or the database.

    Its a new setup but have had the database transfered from an osc shop. I suspected myself it may have been something to do with the database imports but even new customers addresses do not show.

  2. #2
    Join Date
    Nov 2007
    Location
    derbyshire
    Posts
    14
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    0

    Default Re: Customers address blank

    The Url for the site is
    http://www.cushtydeals.com

  3. #3
    Join Date
    Aug 2007
    Location
    Tampa FL.
    Posts
    142
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    Default Re: Customers address blank

    ok

    It looks like you have a problem with the database where addressbook is linked to orders by customer_id

    check to see if your database shows a customer_id within the orders

  4. #4
    Join Date
    Nov 2007
    Location
    derbyshire
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    Default Re: Customers address blank

    Yes all seems OK in the database. Customers linked to their orders

  5. #5
    Join Date
    Aug 2007
    Location
    Tampa FL.
    Posts
    142
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    Default Re: Customers address blank

    are te address in the orders corect and if so are all the fields filled as you added extra address to your sample,

    Also in your orders table is there an index named PRIMARY PRIMARY 1 orders_id

    idx_status_orders_cust_zen INDEX
    orders_status
    orders_id
    customers_id

    idx_date_purchased_zen INDEX date_purchased


    And in your address_book table is there:idx_address_book_customers_id_zen INDEX None customers_id

  6. #6
    Join Date
    Aug 2007
    Location
    Tampa FL.
    Posts
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    Default Re: Customers address blank

    also i have tried your site and the customers address did appear at checkout,

    It dose show for me on check out

  7. #7
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Customers address blank

    Could you peek in your stylesheet and see if there is something blocking the display?

    If the data is in the datbase ... then it should be displayed, and often times this is a little over zealousness with the stylesheet(s) for a template ...
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  8. #8
    Join Date
    Aug 2007
    Location
    Tampa FL.
    Posts
    142
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    0

    Default Re: Customers address blank

    yea i would have looked in stylesheets but she said it did not show on some places in the admin witch uses a diferent style sheet, but you may be right

 

 

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