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  1. #1
    Join Date
    Nov 2007
    Location
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    Default Zen Cart 1.3.7.1 Shipping Address Country Empty

    I am still very new to Zen Cart, please bear with me. I am getting the "Shipping Address Country Empty" error even though I am on the latest version of zencart - version 1.3.7.1. I have set up paypal express and I am testing the payment module using sandbox

    Here is the debug file:
    function: before_process() - Express Checkout

    Value List:
    array (
    'ITEMAMT' => '25.00',
    'SHIPPINGAMT' => '2.50',
    'AMT' => '27.50',
    'L_NUMBER0' => '0',
    'L_QTY0' => '1',
    'L_NAME0' => 'Who's got my bone? bath towel
    Message 1: test
    Text Colour: Red
    Font Style: Kids Only',
    'L_AMT0' => '25.00',
    'L_TAXAMT0' => '0.00',
    'SHIPTONAME' => 'Mary John',
    'SHIPTOSTREET' => '320 Cricklewood Lane',
    'SHIPTOSTREET2' => 'London',
    'SHIPTOCITY' => 'london',
    'SHIPTOSTATE' => '',
    'SHIPTOZIP' => 'NW2 2QE',
    'SHIPTOCOUNTRY' => '',
    'BUTTONSOURCE' => 'ZenCart-EC_us',
    'TOKEN' => 'EC-4CT827013P008064K',
    'PAYERID' => 'YWDGQHWELHKJY',
    'PAYMENTACTION' => 'Sale',
    'NOTIFYURL' =>
    'http://www.candycherub.com/candyshop/ipn_main_handler.php',
    'METHOD' => 'DoExpressCheckoutPayment',
    'CURRENCYCODE' => 'GBP',
    'USER' => 'sell_1195050329_biz_api1.candycherub.com',
    'PWD' => '****************',
    'VERSION' => '2.3',
    'SIGNATURE' => '****************************************************2R2r',
    )

    Response:
    Array
    (
    [TIMESTAMP] => 2007-11-18T22:10:38Z
    [CORRELATIONID] => eb29b188781a1
    [ACK] => Failure
    [L_ERRORCODE0] => 10731
    [L_SHORTMESSAGE0] => Shipping Address Country Empty
    [L_LONGMESSAGE0] => The field Shipping Address Country is required
    [L_SEVERITYCODE0] => Error
    [VERSION] => 2.300000
    [BUILD] => 1.0006
    )


    Thanks for any help!
    **********************************************
    Creating Gifts from Ideas
    For exquisite, luxuarious gifts visit www.CandyCherub.com

  2. #2
    Join Date
    Jan 2004
    Posts
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    What country was selected by the customer?
    What changes have you made with respect to countries in your Zen Cart admin?
    What addons/contributions have you installed?
    In what ways have you customized your cart?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    DrByte,
    Thanks for responding.

    In response to your questions:

    What country was selected by the customer?
    The test account has UK as the country. I set up UK as the default country in Create Account Default Country ID.

    What changes have you made with respect to countries in your Zen Cart admin?
    I set UK as the Country of Origin a
    What addons/contributions have you installed?
    I haven't installed any addons or contributions
    In what ways have you customized your cart?
    The modifications I have done have been mainly confined to the stylesheet.

    Thanks
    **********************************************
    Creating Gifts from Ideas
    For exquisite, luxuarious gifts visit www.CandyCherub.com

  4. #4
    Join Date
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    Posts
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    "UK" is not a valid country code according to PayPal. "GB" (or "GBR" for 3-letter code) is.
    PayPal probably sent "GBR" back as the country code, but perhaps your store doesn't recognize that because you've changed or pared-down country entries?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
    Join Date
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    Dr Byte,

    In saying UK , I selected United Kingdom as the default country. I noticed the that the debug file has [LOCALECODE] => US, could this be a problem?

    Sorry if I sound ignorant, what do you mean by a parred down version?
    **********************************************
    Creating Gifts from Ideas
    For exquisite, luxuarious gifts visit www.CandyCherub.com

  6. #6
    Join Date
    Jan 2004
    Posts
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    What do you have in your Admin under Localization/Taxes->Countries ... for "United Kingdom"? What are the 2-letter and 3-letter codes?
    And, have you added or removed any countries from this list?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
    Join Date
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    Brighton/Hove/Sussex
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    Quote Originally Posted by DrByte View Post
    What country was selected by the customer?
    What changes have you made with respect to countries in your Zen Cart admin?
    What addons/contributions have you installed?
    In what ways have you customized your cart?
    Same problem as me, this is a different thread to one I posted to earlier.
    http://www.zen-cart.com/forum/showpo...4&postcount=41

    In answer to this one of the two failed orders,
    One customer chose United Kingdom (the default set)
    The other one looks blank
    No changes to countries in zen-cart (cannot understand zones)
    image handler & edited templates for visual text only.
    Same error code as this user in this thread.
    Original store was 1.39:- TransportPostcards.co.uk/shop (redirecting out)
    Working on a fresh new store... 1.56a TransportPostcards.co.uk/store
    Appreciate Zen-Cart? - Always keep a banner link on your shop

  8. #8
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    Default Re: Zen Cart 1.3.7.1 Shipping Address Country Empty

    If you are having problems with this one go to this thread where its shows how to solve the issue.

    http://www.zen-cart.com/forum/showth...386#post504386
    Original store was 1.39:- TransportPostcards.co.uk/shop (redirecting out)
    Working on a fresh new store... 1.56a TransportPostcards.co.uk/store
    Appreciate Zen-Cart? - Always keep a banner link on your shop

 

 

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