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  1. #1
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    Default Email order confirmation total problem

    Hello,
    i have been using zencart 1.3.7 with linkpoint for a couple of months now, but now i have seen something strange happening.
    When a customer receives a order confirmation email (html format, havent tested TXT format) the order total number doesnt show decimal points. For example:

    1 x Product 1 (code: XXXXXXX) $7.45 --------- Sub-Total: $7.45 Per Unit (Best Way): $4.95 Discount Coupon: XXXXX : -$7.45 Total: $495Total should be $4.95
    Anyone has any ideas how to fix this, it's very confusing for customers since they pay with credit card and they might think it was billed that much

  2. #2
    Join Date
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    Default Re: Email order confirmation total problem

    Does this happen if no coupon is used?
    What addons/contributions do you have installed?
    Does the decimal point disappear on-screen as well during checkout pages?
    Does the decimal appear in the My Account history order details?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
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    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
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  3. #3
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    Default Re: Email order confirmation total problem

    decimal point only disappers on order email, in admin->orders there is just like it has to be with decimal point.
    this for now only happens with one product who has discount enabled

  4. #4
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    Default Re: Email order confirmation total problem

    Quote Originally Posted by gapi78 View Post
    only happens with one product who has discount enabled
    How is that discount being applied?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  5. #5
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    Default Re: Email order confirmation total problem

    discount is applied as 100% for this product only other categories are not allowed.
    This is strange because for other products with discount it worked ok

  6. #6
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    Default Re: Email order confirmation total problem

    Yes, it's strange.

    If you change the 100% to 90%, does the decimal point still disappear?

    What addons/contributions do you have installed?
    .

    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  7. #7
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    Default Re: Email order confirmation total problem

    there are no other addons installed

 

 

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