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  1. #11
    Join Date
    Oct 2007
    Posts
    84
    Plugin Contributions
    0

    Default Re: Downloadable Product PLEASE help!!!

    Thank You!!! I have finally figured it out. The only problem i am having now is when I download the product and then I click on the Zip folder that i downloaded it says the file is invalid for corrupt. But on my hard drive zip folder it brings everything up fine. I am wondering what is happening with the download. Do you have any idea?
    Thanks,

  2. #12
    Join Date
    Oct 2006
    Posts
    15
    Plugin Contributions
    0

    Default Re: Downloadable Product PLEASE help!!!

    I'm pretty sure that I have everything configured right. I set up a dummy customer account and tried to purchase it, set the status to delivered

    But there is never a link to the actual download. How/where do you get that??

  3. #13
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: Downloadable Product PLEASE help!!!

    There is one on the checkout_success and there is one in the My Account on the Order with the Download ...

    Do you see the Download when you add the Product to the shopping cart?

    After you make the order ... do you see the orders_id in the tables:
    orders
    orders_products
    orders_products_attributes
    orders_products_download
    Linda McGrath
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  4. #14
    Join Date
    Feb 2009
    Posts
    79
    Plugin Contributions
    1

    help question Re: Downloadable Product PLEASE help!!!

    Quick Question: These are my settings for Admin > Configuration > Atribute Settings
    Enable Downloads true
    Download by Redirect true
    Download by streaming false
    Download Expiration (Number of Days) 7
    Number of Downloads Allowed - Per Product 5
    Downloads Controller Update Status Value 4
    Downloads Controller Order Status Value >= lower value 2
    Downloads Controller Order Status Value <= upper value 4
    Enable Price Factor true
    Enable Qty Price Discount true
    Enable Attribute Images true
    Enable Text Pricing by word or letter true
    Text Pricing - Spaces are Free 1
    Read Only option type - Ignore for Add to Cart 1
    My Check/Money Order payment module is set to PENDING (1)

    Will these settings make it so that customers CANNOT download the product until payment is received and I authorize it (ie: change order status to "Delivered" or "Update")?
    Flip Perry
    S~Scents

  5. #15
    Join Date
    Jul 2005
    Location
    Upstate NY
    Posts
    22,010
    Plugin Contributions
    25

    Default Re: Downloadable Product PLEASE help!!!

    That is correct. (It will also work when you change the status to Processing (2).)

  6. #16
    Join Date
    Feb 2009
    Posts
    79
    Plugin Contributions
    1

    Default Re: Downloadable Product PLEASE help!!!

    Quote Originally Posted by gjh42 View Post
    That is correct. (It will also work when you change the status to Processing (2).)
    COOL! Thanks, I just wasn't sure and thought I would check.
    Flip Perry
    S~Scents

  7. #17
    Join Date
    Feb 2010
    Posts
    4
    Plugin Contributions
    0

    Default Re: Downloadable Product PLEASE help!!!

    I am having the same issues that this post was originally targeting. i am using 1.3.8 of zenCart. i have double checked my items and made sure they are all set to:

    Product is Virtual: No, Shipping Address Required
    Always Free Shipping: No, Normal Shipping Rules

    and all of the items are green on the file links in the attribute controller for every one of my products.

    now when there is multiple items in the cart and the person is logged in it still adds the shipping section on checkout; however, if the person is not logged in it does not do this. none of the products that i have in the site have a physical potential for shipping as they are all download products.

    let me know if there is any other info you need to help me to pinpoint why this is doing this as i have checked all of the items and they do seem setup properly, but they clearly are not as they are not skipping the shipping module on checkout when logged in.

    my store is at:

    http://www.structural-web.com/

 

 
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