Login error keeps coming

28 Nov 2007, 20:23

#1

New Zenner

Join Date:: Nov 2007
Posts:: 70
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Login error keeps coming

I need help figuring out why I can't edit. Everytime I go to edit it wants me to log in. The it tells me user not valid. However, I can log into Zen cart and have a user CP. Why can't I use the wiki ??:cry

28 Nov 2007, 20:25

#2

drbyte

Sensei

Join Date:: Jan 2004
Posts:: 63,506
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Re: Login error keeps coming

What are you wanting to edit?

28 Nov 2007, 20:28

#3

dravenls

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Re: Login error keeps coming

I'm want to start building my page. I started to go through the manual or whatever it was and it said to go to admin- developers tool box kit and edit but then i was told to login, and I can't seem to get past that point.

28 Nov 2007, 20:45

#4

drbyte

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Join Date:: Jan 2004
Posts:: 63,506
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Re: Login error keeps coming

Do you have Zen Cart installed on a live webserver, or are you running it on your own PC?
What browser are you using?
Do you see a pulldown menu offering a choice of Editors? If you choose "Plain Text" from the list, does the page load properly?
Do logins work correctly from the storefront?
Do things add to cart successfully?
What version of PHP is on your server?

28 Nov 2007, 20:49

#5

dravenls

New Zenner

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Re: Login error keeps coming

I have it installed on my cpanel. I haven't been able to work on the site at all. I was trying to figure out working on templates when it happened, it was the first time I was on zen cart right after I finished the installation. the only thing that works for me www.midrealmleather.com/zen-cart :dontgetit
I'm using firefox

28 Nov 2007, 21:16

#6

drbyte

Sensei

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Re: Login error keeps coming

If you can log into the admin, hover over the Configuration menu, choose My Store.
Then go down the list to the HTML Editor option. Click on it and choose "Plain Text" from the list. Then click on the Update button.

If it won't save the change, then you've likely got a problem with your browser cookies. Can you clear your browser cache and cookies, and then go back to your admin area?

28 Nov 2007, 21:21

#7

afo

Totally Zenned

Join Date:: Aug 2004
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Re: Login error keeps coming

Make it easy on yourself and download a copy of Zen Cart to your local drive (your computer). Once you unzip it, you'll be able to see all the folders and files involved. Use a good text editor like Notepad (or Notepad+) or Crimson Editor to edit php files. Once you make your edits locally, you can send them to your site via an FTP client like SmartFTP or Filezilla.

If you make your edits locally, you'll always have a backup of your template.

To create a very basic custom template (you can build from there), you need:

includes/languages/YOUR_TEMPLATE/english.php
includes/languages/english/YOUR_TEMPLATE/index.php
includes/languages/english/YOUR_TEMPLATE/meta_tags.php
includes/languages/english/YOUR_TEMPLATE/header.php (to change the logo)
includes/templates/YOUR_TEMPLATE/template_info.php
includes/templates/YOUR_TEMPLATE/common/tpl_header.php
includes/templates/YOUR_TEMPLATE/common/tpl_footer.php
includes/templates/YOUR_TEMPLATE/images/logo.gif
includes/templates/YOUR_TEMPLATE/css/stylesheet.css

Anywhere you see a /classic/ folder, you can create a folder for your custom template. You can copy the necessary files from either the /classic/ folder, the /template_default/ folder or the parent folder.

Edit includes/templates/YOUR_TEMPLATE/template_info.php to give your template identifying information so you'll recognize it in the admin under tools->template selection.

28 Nov 2007, 21:29

#8

dravenls

New Zenner

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Re: Login error keeps coming

OK, now there's a connection prob with the site when i try domain.com/zen-cart. I'm very new to the web building so I'm not sure how well I'd do if I just did it on note pad++ and I can't seem to get any php files I work on to show as a web page. That's why I was hoping to be able to log in and get a better idea of it doing the wiki. Without being able to log-in I can't do any tutorials. It doesn't seem like I"m the only one experiencing the problems though. I've been looking through the threads and it appears there are a few other having this difficulty.

28 Nov 2007, 21:34

#9

afo

Totally Zenned

Join Date:: Aug 2004
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Re: Login error keeps coming

Did you change anything?

28 Nov 2007, 21:39

#10

dravenls

New Zenner

Join Date:: Nov 2007
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Re: Login error keeps coming

No, haven't changed anything. I keep getting this
Sorry!
There seems to be a problem connecting to our database. Please give us a few minutes to remedy the problem. Thank you.

28 Nov 2007, 22:06

#11

drbyte

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Join Date:: Jan 2004
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Re: Login error keeps coming

The link you posted earlier seems to be working.

28 Nov 2007, 22:09

#12

dravenls

New Zenner

Join Date:: Nov 2007
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Re: Login error keeps coming

OK, My admin login page is working again, but I still can't log-in when I try to use wiki

28 Nov 2007, 22:11

#13

drbyte

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Re: Login error keeps coming

I'm not sure why you keep mentioning "wiki".
Zen Cart doesn't have a wiki in it.
Did you install wiki from your cPanel? If so, you'll have to use *their* website for support, not Zen Cart

28 Nov 2007, 22:12

#14

dravenls

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Re: Login error keeps coming

The wiki on this site. it's right beside user cp on the banner

28 Nov 2007, 22:13

#15

drbyte

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Re: Login error keeps coming

You don't need to log in to read the wiki on the Zen Cart site.

Login is only required to edit article content.

28 Nov 2007, 22:27

#16

dravenls

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Join Date:: Nov 2007
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Re: Login error keeps coming

no, but in order to do any of the tutorials and edit you need to be logged in. I log into this site. click on wiki. Go to "templates". The to creating a new template. I follow along til it says 2.
* templates
3. Go to Admin - Tools - Template Selection and click the Edit button. Then select your new template from the drop-down menu and click the Update button.
4. Go to Admin - Tools - Layout Boxes Controller and click the Reset button.

it says You have to login to edit pages. I go to login in. then it says Login error:
There is no user by the name "Draven". Check your spelling, or create a new account. Draven is the name I have my admin set up under. First time I got it I tried to make a new account DravenLS the one I'm posting under right now, it won't let me log in as that either.

28 Nov 2007, 22:43

#17

dravenls

New Zenner

Join Date:: Nov 2007
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Re: Login error keeps coming

The admin site would be the site I gave earlier right? I can't find the configuration menu :huh:

28 Nov 2007, 22:44

#18

drbyte

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Re: Login error keeps coming

DravenLS:

3. Go to Admin - Tools - Template Selection and click the Edit button. Then select your new template from the drop-down menu and click the Update button.

Um ... Admin -> Tools -> Template Selection and click the Edit button ... that means:
- Login to your Zen Cart admin
- Hover over the "Tools" menu
- Select "Template Selection" from the menu.
- Locate the Edit button on that page (right-hand column), and click on it.

It's always best to follow instructions in order, not jump to step 4 without doing steps 1, 2, 3 first.

28 Nov 2007, 22:49

#19

dravenls

New Zenner

Join Date:: Nov 2007
Posts:: 70
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Re: Login error keeps coming

when I go to the site I gave you (which I'm guessing is my admin page) it has me login via my email. These are the only options it gives me My Account Information

My Account

* View or change my account information.
* View or change entries in my address book.
* Change my account password.

Email Notifications

* Subscribe or unsubscribe from newsletters.
* View or change my product notification list.

I have only been able to find tools on the wiki. I cannot find any on this page ? what I am doing wrong ?

28 Nov 2007, 22:54

#20

drbyte

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Join Date:: Jan 2004
Posts:: 63,506
Plugin Contributions:: 173

Re: Login error keeps coming

No, that's your storefront. (also sometimes called your "catalog")
Your admin area is accessed in the /admin/ folder underneath your store.
FAQ on finding it:
https://www.zen-cart.com/tutorials/index.php?article=273