Results 1 to 3 of 3
  1. #1
    Join Date
    Jan 2007
    Location
    Altamont, NY USA
    Posts
    25
    Plugin Contributions
    3

    Default How can I receive split Credit Card info when customers email is incorrect?

    Hi,

    Is there some way I can receive the customer's split credit card information (the middle 8 digits that I receive via email) even when their email address is incorrect.

    When the customer's email address is incorrect (and they sometimes write it that way on purpose, thinking they'll avoid unwanted junkmail) I receive their orders but never receive the middle 8 digits. I can understand that they won't receive their notices without a correct email address, but Zen Cart knows my email address and it knows the middle 8 digits, so why can't it at least send that through to me? So long as I can fulfill the orders, I don't care if my customer doesn't get their confirmation.

    Can anyone suggest a fix for this?

    I have altered the error message the customer gets, explaining the problem and urging them to call me. When they don't call, I waste a lot of time on the phone and they are often suspicious about who I am and why I would be asking for their cc numbers.

    Please help.

    Thanks in advance.

  2. #2
    Join Date
    Jan 2004
    Posts
    66,450
    Plugin Contributions
    81

    Default Re: How can I receive split Credit Card info when customers email is incorrect?

    Zen Cart's CC module has no dependency on the customer's email address.
    .
    Zen Cart - putting the dream of business ownership within reach of anyone!
    Donate to: DrByte directly or to the Zen Cart team as a whole

    Remember: Any code suggestions you see here are merely suggestions. You assume full responsibility for your use of any such suggestions, including any impact ANY alterations you make to your site may have on your PCI compliance.
    Furthermore, any advice you see here about PCI matters is merely an opinion, and should not be relied upon as "official". Official PCI information should be obtained from the PCI Security Council directly or from one of their authorized Assessors.

  3. #3
    Join Date
    Jan 2007
    Location
    Altamont, NY USA
    Posts
    25
    Plugin Contributions
    3

    Default Re: How can I receive split Credit Card info when customers email is incorrect?

    Hmmm,

    In case anyone else has this issue, I just solved the problem by switching the e-mail transport method from the default "php" to "sendmail". I played around with the settings in Admin/E-Mail Options and determined the default transport setting was not appropriate for my server which uses the Linux operating system.

 

 

Similar Threads

  1. Can I receive an email when customers order from my site?
    By Tamuren in forum Managing Customers and Orders
    Replies: 3
    Last Post: 22 Dec 2011, 12:11 PM
  2. Replies: 4
    Last Post: 28 Jun 2011, 04:20 PM
  3. Split credit card info - question
    By travellers in forum Managing Customers and Orders
    Replies: 20
    Last Post: 8 Dec 2009, 12:21 AM
  4. Credit Card Info Incorrect / Editing
    By HeathenMagic in forum Addon Payment Modules
    Replies: 0
    Last Post: 10 Jun 2006, 09:41 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg