Thread: Billing Address

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  1. #1
    Join Date
    May 2006
    Posts
    30
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    Default Billing Address

    I'm testing my website to checkout solely using Paypal Express Checkout. I have v1.3.7 with Paypal fix patch.

    1. Customer has a Zen Cart account, with a Billing Address (call this Address B) in his Account / Profile.
    2. Customer checks out with Paypal Express, logs into Paypal, and confirms the Shipping Address as it says on Paypal (call this Address S). Let's assume he's using a credit card in his Paypal that has a Billing Address of Address S (not B).
    3. Customer is brought back to Zen Cart Checkout process and eventually to the Step 3 - Order Confirmation page where it lists the Billing Address (B) and Shipping Address (S) respectively.

    Now my question is: since the customer is checking out with Paypal, Zen Cart should not care about the Billing Address correct?
    However, from a customer's stand point, this could be confusing as the Billing Address B could be incorrect, but there's no obvious way to change this during the checkout process (since PP Express bypasses the part where you have an option to change it).
    Also, I don't want to have to require the customer to change the Billing address in his ZC Account / Profile.

    Is there a workaround / fix for this? I could try to manually code it such that the Billing Address doesn't show (or it pulls the same address supplied by Paypal) whenever the customer uses PP Express... but I was wondering if anyone has encountered this too and if there's already a fix or plans to change this in the future?


    Thanks.

  2. #2
    Join Date
    Jun 2003
    Posts
    33,721
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    0

    Default Re: Billing Address

    The module is operating according to PayPal specifications. If you want to change that default behavior, you need to talk to PayPal.
    Please do not PM for support issues: a private solution doesn't benefit the community.

    Be careful with unsolicited advice via email or PM - Make sure the person you are talking to is a reliable source.

 

 

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