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  1. #21
    Join Date
    Feb 2006
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    NM
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    help question Re: No more Refunds or Partial Refunds.

    We'll come up with a code fix for you.
    Give us some time to put our heads together on this
    Yes, DrByte...have you? Appreciate knowing but I'll do the 1.3.8a upgrade anyway.

  2. #22
    Join Date
    Apr 2004
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    Default Re: No more Refunds or Partial Refunds.

    Anyone have a fix for this yet?

  3. #23
    Join Date
    Oct 2007
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    Safford, AZ
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    Default Re: No more Refunds or Partial Refunds.

    DrByte or Ajeh,
    Any ETA on a patch for this?

    Also, does the Voiding Order Authorization feature do? That area says to "enter Auth ID" then you click Do Void but I can't seem to find where an Auth ID is from? I know I am being dumb here but ... well it just comes natural for me. lol
    Steve
    Zen cart version: 1.3.9h

  4. #24
    Join Date
    Feb 2008
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    Default Re: No more Refunds or Partial Refunds.

    A fix yet???

  5. #25
    Join Date
    Jan 2004
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    66,450
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    Default Re: No more Refunds or Partial Refunds.

    Do you have your PayPal settings set to "Auth Only" or "Final Sale"?
    And which PayPal modules do you have enabled?
    .
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  6. #26
    Join Date
    Oct 2007
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    Safford, AZ
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    Default Re: No more Refunds or Partial Refunds.

    My PayPal settings are set for "Final Sale".

    I am only using the PayPal Express Checkout. I have submitted my application 2 days ago for PayPal Websites Payments Pro. So hopefully I will be getting that going soon.
    Steve
    Zen cart version: 1.3.9h

  7. #27
    Join Date
    Oct 2007
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    Default Re: No more Refunds or Partial Refunds.

    This is weird ... I was only using PayPal Express Checkout until yesterday. As I recall I have looked the refund area over many times, which is why I have come back to this thread and asked when the fix was coming. Well last night I configured and got working the PayPal Websites Payment Pro and today I went into the refund area (order details) to update an order and the refund feature is now there!

    Am I going crazy? {don't answer that}
    Did enabling the PayPal Websites Payment Pro allow this to show up again?

    What's going on?

    Last edited by FatGuyinAZ; 20 May 2008 at 02:06 AM.
    Steve
    Zen cart version: 1.3.9h

  8. #28
    Join Date
    Apr 2007
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    Default Re: No more Refunds or Partial Refunds.

    Quote Originally Posted by FatGuyinAZ View Post
    My PayPal settings are set for "Final Sale".

    I am only using the PayPal Express Checkout. I have submitted my application 2 days ago for PayPal Websites Payments Pro. So hopefully I will be getting that going soon.
    Ugh, I wish I had seen this post first. I did my first test order today with the expectation that I could just refund it from the admin as I did with my older shop (v137) and of course, I discovered the same as all others here. I too have my paypal mod set to Final sale & am using Express Checkout. I didn't notice if this was relevant any way based on this earlier post. So, what should I do to void the item? I will refund my test from Paypal, but it is absolutely more efficient to do all of these functions from the admin area so we can keep a record of all transactions made.

    Thanks

  9. #29
    Join Date
    Mar 2005
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    California
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    Default Re: No more Refunds or Partial Refunds.

    Anyone with this issue please go to the following thread for a possible workaround http://www.zen-cart.com/forum/showthread.php?t=93720

  10. #30
    Join Date
    Aug 2007
    Location
    Williston, Vermont
    Posts
    182
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    1

    Default Re: No more Refunds or Partial Refunds.

    I see the other thread refers to a modification in paypalwpp_admin_notification.php to enable the refund for ppex transactions.

    Is this the recommended way to fix this issue, or is there an 'official' fix / patch coming out?

    Thanks,

 

 
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