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  1. 5 Dec 2007, 08:52 PM #1
    benn600
    benn600 is offline Zen Follower
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    Default UPS Shipping Weight Change

    The shopping cart page lists the total weight but when the UPS shipping calculator calculates shipping it shows a larger weight. Three pounds are added...0.4lb item is calculated as a 3.4lb item. I don't mind padding the shipping cost but customers would get confused/upset if they see a change in the weight for an order.
  2. 6 Dec 2007, 06:39 AM #2
    Ajeh's Avatar
    Ajeh
    Ajeh is offline Oba-san
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    Default Re: UPS Shipping Weight Change

    That is the TARE weight in the Shipping/Packaging ... that is added to the Shipping Modules themselves ...

    You could turn off the display of the weight at the top of the Shipping Estimator and the Shopping Cart ...
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