Results 1 to 3 of 3
  1. #1
    Join Date
    Nov 2005
    Posts
    33
    Plugin Contributions
    0

    Default Email Order Notifications

    Up untill recently we recieved email notifications of for new orders. Now it shows up in PayPal and in the ZC admin but we no longer get an email notification with the customer and order information. Any ideas?

  2. #2
    Join Date
    Jun 2005
    Location
    Cheney WA
    Posts
    1,134
    Plugin Contributions
    0

    Default Re: Email Order Notifications

    Check to be sure that your sites email haven't been marked as spam by your email program, or by your spambox on the backend of your server. Especially if you turned it on recently and set the number of emails per hour to a low number.

  3. #3
    Join Date
    Oct 2006
    Posts
    5,477
    Plugin Contributions
    11

    Default Re: Email Order Notifications

    Well, I have that on my site as well. The problem is that Paypal doesnt send back the info to ZC to let it knows that the order has been paid, or ZC for some reason doesnt get this. If you open the order invoice, you will see that the "balance due" is the total cost (since ZC thinks that the order has NOT been paid). I dont have the solution for this yet tho.
    I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me

 

 

Similar Threads

  1. Suddenly Not getting email notifications after an order
    By spleify in forum General Questions
    Replies: 21
    Last Post: 15 May 2012, 02:43 PM
  2. A few days ago we started no longer receiving order notifications to our email addres
    By goldnuggetsales.com in forum Built-in Shipping and Payment Modules
    Replies: 6
    Last Post: 2 Jul 2011, 08:32 PM
  3. Possible to email order notifications of specific products to specific individuals?
    By lyricwings in forum Setting Up Categories, Products, Attributes
    Replies: 5
    Last Post: 5 Jun 2007, 04:25 PM
  4. Formatting email order notifications
    By HDLLC in forum Managing Customers and Orders
    Replies: 1
    Last Post: 29 Jun 2006, 11:06 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
disjunctive-egg