Up untill recently we recieved email notifications of for new orders. Now it shows up in PayPal and in the ZC admin but we no longer get an email notification with the customer and order information. Any ideas?
Up untill recently we recieved email notifications of for new orders. Now it shows up in PayPal and in the ZC admin but we no longer get an email notification with the customer and order information. Any ideas?
Check to be sure that your sites email haven't been marked as spam by your email program, or by your spambox on the backend of your server. Especially if you turned it on recently and set the number of emails per hour to a low number.
Well, I have that on my site as well. The problem is that Paypal doesnt send back the info to ZC to let it knows that the order has been paid, or ZC for some reason doesnt get this. If you open the order invoice, you will see that the "balance due" is the total cost (since ZC thinks that the order has NOT been paid). I dont have the solution for this yet tho.
I no longer provide installation support on forum for all my modules. However, if there are real bugs with the modules please feel free to contact me