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  1. #1
    Join Date
    Dec 2005
    Posts
    142
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    0

    Default our login does not work

    For some reason when you try to login our store, it does nothing.

    When you add products to your cart and then create your account, it does not login you in to complete the order.

    I did get the welcome email but it will not allow a login.

    https://www.holistichealeronline.com/store/ is the url.

    Any help would be appreciated.

  2. #2
    Join Date
    Dec 2005
    Posts
    142
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    Default Re: login does not work

    I have looked over all the threads and do not see any similar issue.

    We have SSL installed.

  3. #3
    Join Date
    Mar 2006
    Location
    Australia
    Posts
    289
    Plugin Contributions
    3

    Default Re: our login does not work

    Hi there
    I just added a product to the cart and then checked out (up to the payment page) and all worked as expected. If you check your customer I'm sure you'll see my sign-up 'aaaaaaaa'. First this I would do is actually to place a login button on your page (will turn to a logout button when logged in). How are you logging in at the moment without a login button?

  4. #4
    Join Date
    Sep 2003
    Location
    Ohio
    Posts
    69,402
    Plugin Contributions
    6

    Default Re: our login does not work

    /me wonders if people on Notebook computers were meant to read the itty bitty teeny weeny ant tracks of the Product Disclaimer at the bottom of the screen that she cannot see even with a magnifying glass and her glasses on ...
    Linda McGrath
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  5. #5
    Join Date
    Apr 2007
    Posts
    8
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    0

    Default Re: our login does not work

    Our customers often have the same problems. They seem to occur when the customer has opened multiple browserscreens to our shop.
    When they close all but one, they can login, place products in the shopping cart and pay.

    When you login, the store simply opens the login-screen again and nothing happens.

    I'm currently browsing the forum for a solution. If someone knows the solution, don't hesitate......

    Kind regards, Frank.

  6. #6
    Join Date
    Apr 2005
    Posts
    44
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    Default Re: our login does not work

    Quote Originally Posted by frankfokke View Post
    Our customers often have the same problems. They seem to occur when the customer has opened multiple browserscreens to our shop.
    When they close all but one, they can login, place products in the shopping cart and pay.

    When you login, the store simply opens the login-screen again and nothing happens.

    I'm currently browsing the forum for a solution. If someone knows the solution, don't hesitate......

    Kind regards, Frank.
    Has anyone come up with a solution for this? I get a similar issue in IE7 while in Firefox the login works fine!

    Logging in in IE7 just refreshes the page.

 

 

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