Cannot access Admin Page

[paupline]

I have been trying for days now to load this ZEN-Cart on a windows server but have been unsuccessful. I have reloaded several times trying different ways to install it but I still get the same error:

Warning: require(/nas-001/winspace004/10-majesticromance.com/www/includes/autoload_func.php) [function.require]: failed to open stream: No such file or directory in \\nas-001\winspace004\10-majesticromance.com\www\admin\includes\application_top.php on line 131

Fatal error: require() [function.require]: Failed opening required '/nas-001/winspace004/10-majesticromance.com/www/includes/autoload_func.php' (include_path='.;D:\PHP\pear') in \\nas-001\winspace004\10-majesticromance.com\www\admin\includes\application_top.php on line 131

I have reloaded Zen-Cart at least 6 times and would really like to NOT do it again.

here are both configure.php pages:

www/includes

<?php
/**
 * @package Configuration Settings circa 1.3.8
 * @copyright Copyright 2003-2007 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 */


/*************** NOTE: This file is similar, but DIFFERENT from the "admin" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/

// Define the webserver and path parameters
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  define('HTTP_SERVER', 'http://www.majesticromance.com');
  define('HTTPS_SERVER', 'https://majesticromance.merchantsecure.com');

  // Use secure webserver for checkout procedure?
  define('ENABLE_SSL', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_DOWNLOAD_PUBLIC', DIR_WS_CATALOG . 'pub/');
  define('DIR_WS_TEMPLATES', DIR_WS_INCLUDES . 'templates/');

  define('DIR_WS_PHPBB', '/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_CATALOG', '/nas-001/winspace004/10-majesticromance.com/www/');

  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');
  define('DIR_FS_DOWNLOAD_PUBLIC', DIR_FS_CATALOG . 'pub/');
  define('DIR_WS_UPLOADS', DIR_WS_IMAGES . 'uploads/');
  define('DIR_FS_UPLOADS', DIR_FS_CATALOG . DIR_WS_UPLOADS);
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'mysql101.isqsolutions.com');
  define('DB_SERVER_USERNAME', 'xxxx');
  define('DB_SERVER_PASSWORD', 'xxxxxxx');
  define('DB_DATABASE', 'xxxxxxx');
  define('USE_PCONNECT', 'false');
  define('STORE_SESSIONS', 'db');
  // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/nas-001/winspace004/10-majesticromance.com/www/cache');

// EOF

and admin/includes

<?php
/**
 * @package Configuration Settings circa 1.3.8
 * @copyright Copyright 2003-2007 Zen Cart Development Team
 * @copyright Portions Copyright 2003 osCommerce
 * @license http://www.zen-cart.com/license/2_0.txt GNU Public License V2.0
 */


/*************** NOTE: This file is similar, but DIFFERENT from the "store" version of configure.php. ***********/
/***************       The 2 files should be kept separate and not used to overwrite each other.      ***********/

// Define the webserver and path parameters
  // Main webserver: eg-http://www.your_domain.com - 
  // HTTP_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_SERVER is your Secure webserver: eg-https://www.your_domain.com
  // HTTP_CATALOG_SERVER is your Main webserver: eg-http://www.your_domain.com
  // HTTPS_CATALOG_SERVER is your Secure webserver: eg-https://www.your_domain.com
  /* 
   * URLs for your site will be built via:  
   *     HTTP_SERVER plus DIR_WS_ADMIN or
   *     HTTPS_SERVER plus DIR_WS_HTTPS_ADMIN or 
   *     HTTP_SERVER plus DIR_WS_CATALOG or 
   *     HTTPS_SERVER plus DIR_WS_HTTPS_CATALOG
   * ...depending on your system configuration settings
   *
   * If you desire your *entire* admin to be SSL-protected, make sure you use a "https:" URL for all 4 of the following:
   */
  define('HTTP_SERVER', 'http://www.majesticromance.com');
  define('HTTPS_SERVER', 'https://majesticromance.merchantsecure.com');
  define('HTTP_CATALOG_SERVER', 'http://www.majesticromance.com');
  define('HTTPS_CATALOG_SERVER', 'https://majesticromance.merchantsecure.com');

  // Use secure webserver for catalog module and/or admin areas?
  define('ENABLE_SSL_CATALOG', 'true');
  define('ENABLE_SSL_ADMIN', 'true');

// NOTE: be sure to leave the trailing '/' at the end of these lines if you make changes!
// * DIR_WS_* = Webserver directories (virtual/URL)
  // these paths are relative to top of your webspace ... (ie: under the public_html or httpdocs folder)
  define('DIR_WS_ADMIN', '/admin/');
  define('DIR_WS_CATALOG', '/');
  define('DIR_WS_HTTPS_ADMIN', '/admin/');
  define('DIR_WS_HTTPS_CATALOG', '/');

  define('DIR_WS_IMAGES', 'images/');
  define('DIR_WS_ICONS', DIR_WS_IMAGES . 'icons/');
  define('DIR_WS_CATALOG_IMAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'images/');
  define('DIR_WS_CATALOG_TEMPLATE', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/templates/');
  define('DIR_WS_INCLUDES', 'includes/');
  define('DIR_WS_BOXES', DIR_WS_INCLUDES . 'boxes/');
  define('DIR_WS_FUNCTIONS', DIR_WS_INCLUDES . 'functions/');
  define('DIR_WS_CLASSES', DIR_WS_INCLUDES . 'classes/');
  define('DIR_WS_MODULES', DIR_WS_INCLUDES . 'modules/');
  define('DIR_WS_LANGUAGES', DIR_WS_INCLUDES . 'languages/');
  define('DIR_WS_CATALOG_LANGUAGES', HTTP_CATALOG_SERVER . DIR_WS_CATALOG . 'includes/languages/');

// * DIR_FS_* = Filesystem directories (local/physical)
  //the following path is a COMPLETE path to your Zen Cart files. eg: /var/www/vhost/accountname/public_html/store/
  define('DIR_FS_ADMIN', '/nas-001/winspace004/10-majesticromance.com/www/admin/');
  define('DIR_FS_CATALOG', '/nas-001/winspace004/10-majesticromance.com/www/');

  define('DIR_FS_CATALOG_LANGUAGES', DIR_FS_CATALOG . 'includes/languages/');
  define('DIR_FS_CATALOG_IMAGES', DIR_FS_CATALOG . 'images/');
  define('DIR_FS_CATALOG_MODULES', DIR_FS_CATALOG . 'includes/modules/');
  define('DIR_FS_CATALOG_TEMPLATES', DIR_FS_CATALOG . 'includes/templates/');
  define('DIR_FS_BACKUP', DIR_FS_ADMIN . 'backups/');
  define('DIR_FS_EMAIL_TEMPLATES', DIR_FS_CATALOG . 'email/');
  define('DIR_FS_DOWNLOAD', DIR_FS_CATALOG . 'download/');

// define our database connection
  define('DB_TYPE', 'mysql');
  define('DB_PREFIX', '');
  define('DB_SERVER', 'mysql101.isqsolutions.com');
  define('DB_SERVER_USERNAME', 'xxxx');
  define('DB_SERVER_PASSWORD', 'xxxxxxx');
  define('DB_DATABASE', 'xxxxx');
  define('USE_PCONNECT', 'false');
  define('STORE_SESSIONS', 'db');
  // for STORE_SESSIONS, use 'db' for best support, or '' for file-based storage

  // The next 2 "defines" are for SQL cache support.
  // For SQL_CACHE_METHOD, you can select from:  none, database, or file
  // If you choose "file", then you need to set the DIR_FS_SQL_CACHE to a directory where your apache 
  // or webserver user has write privileges (chmod 666 or 777). We recommend using the "cache" folder inside the Zen Cart folder
  // ie: /path/to/your/webspace/public_html/zen/cache   -- leave no trailing slash  
  define('SQL_CACHE_METHOD', 'none'); 
  define('DIR_FS_SQL_CACHE', '/nas-001/winspace004/10-majesticromance.com/www/cache');

// EOF

I echoed the path for DIR_FS_CATALOG and it returned the correct value so I am now at your mercy.

Please help before I rip whats left of my hair out.

Thanks

[birdoasis]

Here's a problem.
define('HTTPS_SERVER', 'https://majesticromance.merchantsecure.com');

Should be:
define('HTTPS_SERVER', 'https://merchantsecure.com');

[birdoasis]

Also in the "define database" section.

instead of: define('DB_SERVER', 'mysql101.isqsolutions.com');
Try: define('DB_SERVER', 'localhost');

[paupline]

Hi BirdOasis,

Thanks for the quick reply.

This is on my webhost not a local install.

Do these changes that you mentioned still apply?

[birdoasis]

Yes they still apply. localhost = the hosting account that the database is installed on.

[DrByte]

I think birdoasis isn't used to using shared SSL certificate settings. They are probably okay.
And, since your database is on a separate server from your webserver, using localhost wouldn't be appropriate.

You said you're using this:

define('DIR_FS_CATALOG', '/nas-001/winspace004/10-majesticromance.com/www/');

... but your server is saying that your working path is this:

\\nas-001\winspace004\10-majesticromance.com\www\

It suggests that you're using a NAS (network attached storage) drive whose servername is nas-001, with a share-name of winspace004, and a folder name of \10-majesticromance.com\www\

It's possible that your webserver isn't allowing PHP to connect to the external network connection via the server+share name.

[birdoasis]

OK, I'm shutting up now.

[paupline]

OK I have asked my ISP to look into this.

Could there be any other possibilities.

BTW, Thanks everyone for helping me on this.