Paypal not itemizing

[firestalker]

When a customer pays with Paypal I do not get an itemized response from Paypal it just says Enchanting Earth Purchase and the amount of the transaction. My administrative page shows the customer details but does not show the order. I am using Version 1.3.7 Thanks for any help in advance. www.enchantingearth.com

[DrByte]

That's normal.

If you want detailed receipts on the PayPal side, use Express Checkout instead.


If you want to debate the "why" behind it, there are numerous posts explaining this elsewhere on the forum.

[jettrue]

When a customer pays with Paypal I do not get an itemized response from Paypal it just says Enchanting Earth Purchase and the amount of the transaction. My administrative page shows the customer details but does not show the order. I am using Version 1.3.7 Thanks for any help in advance. www.enchantingearth.com

You should be able to see the order details in your zen cart admin, Under "customers", "orders".

[Merlinpa1969]

If its not there then you may want to check the wiki for the paypal IPN troubleshooting tips

[firestalker]

Thanks for you replys so far the below comment is the problem. I don't care that the Paypal side is not itemized. But under my Zencart Admin, customers, orders there is no entry at all.

I did a test order and everything functioned I went through shopping cart and purchased through Paypal. Everything worked including the redirect to my page at the end. I received the funds the Paypal invoice stated "Enchanting Earth Purchase" but no record of the sale on the Zencart panel.

It shows the new customer I created but no ORDER.

I will try to check out the wiki.


Gary

[DrByte]

The wiki link is here, and explains the many things that could prevent the PayPal servers from completing the notification to your store's webserver:
http://www.zen-cart.com/wiki/index.php/PayPal