Error accessing Gateway -- Innovative Gateway module

[valerielat]

I have resolved this for my site. My problem was two-fold.

First of all, make sure you register your store's IP address(es) on the Merchant Portal for Innovative Gateway per these following instructions from Innovative Gateway:

Our systems depend heavily on registration of information and the secrecy of your password. In order to provide an even higher level of security to our merchants, we ask that you register the IP addresses for the servers that will be sending transaction information to your gateway account.

If you DO NOT have a shopping cart and plan to manually use our Virtual Terminal only to process transactions, you then will not need to register an IP address.

To register your IP numbers on our system, please log in to the Merchant Portal at https://merchants.innovativegateway.com. Once you have logged in, click on the Security menu, and then click on Edit Registered IP(s). If you need help, you can call our Support team at 877-484-8444, or send us an email to [email protected], and we can assist you in getting the correct IP information registered.

The second problem I had was with the Path to cURL. I found this info in the Zen Cart admin back-end under Tools --->Server/Version Info and then under the Configure Command. While the install set up the path as /usr/local/bin/curl, my configuration with GoDaddy is /usr/bin/curl. I don't normally use GoDaddy hosting so this was unfamiliar to me.

Once I registered the IP addresses with the Innovative Merchant Portal and modified the Path to cURL, when I entered the test credit card number, my error message was that the gateway FAILED to process my card. When I entered a REAL credit card number, the transaction was processed.

Hope this helps someone!

[danatswift]

That was exactly what I needed. I had my IP registered with Innovative, but the cURL path change was keeping me from working properly. I was getting the unsupported webpage format message before, now it works properly and my .20c test of my CC showed right up in my account.
Thank-you much.
Dan

[dorie]

Thanks to previous post. (http://www.zen-cart.com/forum/showth...gateway&page=2)

I search a while and cannot get answers related to my issue. Please HELP! HELP! currently run zen 1.3.9f.

I install Innovative Gateway on payment module by following steps:
1. http://www.zen-cart.com/archived_con...ions1_1_.1.zip
2. I also did below to update innovative.php in /includes/modules/payment/
3. I also did
Change Code:
$message = sprintf(MODULE_PAYMENT_INNOVATIVE_TEXT_ERROR_MESSAGE, strip_tags($result[1]));
zen_redirect(zen_href_link(FILENAME_CHECKOUT_PAYMENT, 'error_message=' . urlencode($message), 'SSL', true, false));
to
Code:
global $messageStack;
$messageStack->add_session('checkout_payment', MODULE_PAYMENT_INNOVATIVE_TEXT_ERROR_MESSAGE . $result[1], 'error');
zen_redirect(zen_href_link(FILENAME_CHECKOUT_PAYMENT, '', 'SSL', true, false));
4. I did update http to https://transactions.innovativegatew...ateway.aai.Aai
5. I register SSL with my dedicate IP.
6. I use my live account run test, i will have the blank page popup, if I use test account I will get HTTP 406.

Issues:
In live account testing, if input incorrect CC, I try several orders and it shows Blank Page on the screen (checkout_process) and nothing change till I cannot wait and hit 1) Refresh Button from browser, then browser info window popup saying "To display the webpage again, IE needs to resend the information...." I hit 1A) "Retry” on popup screen then another transaction going to validation process to make Blank Page longer. If I hit 1B) cancel, browser said Webpage is expired.

In test account testing, after step 2 – checkout_payment, there is a HTTP 406, cannot read this webpage format shows up.

Please HELP and advice what I did wrong. Thanks