coupon codes module not working?! help?

[triwisconsin]

hello.
i am trying to sell coupon codes for a fixed value...the goal is the code can be given as a gift. sort of like i got you a coupon code for xmas, so here buy yeorself something nice :)

here is what i have done so far.
i generated coupon codes from the menu. i have assigned it for a fixed dollar value ($35).
when a customer purchase it, i send them a code...
i have activated the coupon code module under ORDER TOTALS

here is what is not working....
when the customer goes into shopping cart, and then checkout, the fields available under "credits avail" is REDEMPTION CODE. and entering the code there, does not subtract it from total and is not wroking.

there is a second field "COUPON CODE" under credits available, but there is no text box where the code can be entered.

please advise
thanks

[afo]

I'm not sure, but it sounds like you should be using gift certificates, not coupons.