thanks for your help. I have another question if you could help me with this. when I log into various customers accounts I am getting the same cart. A potential customer left an item in her cart without either deleting it or carrying out the full transaction. I am seeing this item when I click on the cart of all customers. Why is this.

A customer has recently processed an order which is now not showing up on her account and the email I received from paypal reads only that it is a store receipt without details of the item purchased. I thought that by installing this module that I could trace this but all I am getting is the item which was left in another person's cart.

Can anyone help?